Called Elite because we had multiple appliances with problems. They overcharged us for the initial visit and then precharged us for replacement parts. We called multiple times to find out when these would be repaired and finally 3 weeks later were told they couldn't fix anything because they couldn't get any parts. Again, we found out because WE called THEM. They refunded the cost of the parts and the amount they had originally overcharged us but wouldn't credit us the initial fee. It cost us $150 and three weeks of our time and we got nothing accomplished. I would never call this company again. Trying to get them on the phone is virtually impossible and they weren't able to perform our repairs. I'm now purchasing the parts through the manufacturers myself and doing my own repair. What a waste of time and money!
- Approximate cost of services:
- $300.00