We share a driveway with our neighbours who wanted to use Monster Plow last year and we agreed to share the costs. Our neighbour signed up, and we each wrote a cheque to Monster for half of the cost. Their service was so terrible we even received a citation from the city for not having our sidewalk shoveled. When I called to speak with someone they told me they wouldn't talk to me because it wasn't my name on the contract, despite the contract including our address. Funny, they had no problem cashing our cheque! This year they are still plowing our driveway and (supposedly) our walkways but they are only clear because my husband shovels after every snowfall. Terrible work done, terrible customer service, I would advise everyone against using this company.
- Approximate cost of services:
- $500.00