Edmonton
I purchased a display model from Trail Appliance South. This was an excellent unit and lots of positive reviews for this BBQ unit. I inspected the unit after getting it home and noticed that there were pieces missing from their installation. I went to Trail to request these parts be ordered. They told me that they would look after this... I phoned them 6 month months ago asking about the status of these parts and they said they had this order on record, but the parts had not yet arrived. It has now been 1 year and I haven't heard anything. Trail Appliances should really do a better job on their after sales.... I have not been entirely satisfied with my purchase here as I only have a partially operational BBQ unit.
- Approximate cost of services:
- $1,600.00
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