Double Diamond Duct Cleaning

Duct Cleaning
Bowmanville ON L1C 2H1
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Duct Cleaning
Double Diamond Duct Cleaning
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97%

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Reviews for Double Diamond Duct Cleaning

Average customer rating:
9.8 10 (225 reviews)

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Ramesh  from Ajax
Ramesh from Ajax
1 review Ajax, ON
10/10

Duct Cleaning, Furnace and Dryer vent cleaning

Mike from Double Diamond is a true professional and takes pride in his work. This is evident in the way he explained every step of the process, showed me the before and after clean pictures. He did not try to up sell and provided balanced suggestions. I would highly recommend Double Diamond team ( in fact I have already passed the details to others).

Approximate cost of services:
$350.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for taking the time to write this great review, it is greatly appreciated!
Have a nice day!

Nancy from Bowmanville
Nancy from Bowmanville
2 reviews Bowmanville, ON
10/10

Duct Cleaning

We are very impressed with Mike from Double Diamond Duct Cleaning. He was very thorough and knowledgable, and informed us of what he was doing every step of the way, using a mirror to show us before and after views of our vents. On top of cleaning all of the ducts, he also cleaned our dryer vent. Without his knowledge and expertise, we would not have known that we were faced with a fire hazard due to the condition of our dryer vent. Thanks Mike for a job well done, and we will be recommending you to all of our family and friends!

Approximate cost of services:
$200.00
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Company Response

Hi Nancy!

Thank you for sharing your experience with us and other potential customers. We're glad you mentioned the dryer vent cleaning as it is a service that is often neglected by the homeowner and often only remembered when it is causing a problem. We are committed to helping our customers breathe clean air in their homes and improving their safety. Using specialized equipment our expert technicians will thoroughly clean the entire dryer venting system from the dryer to the outside exhaust vent hood. If you have a long vent system with multiple turns and elbows, there is a greater chance of getting more lint build up faster then having a straighter, shorter dryer vent system. By cleaning your dryer vent system customers experience the immediate benefits of reduced drying times and energy savings while receiving the long term benefits of reduced dryer damage and greatly reduced fire hazard. Once again, we greatly appreciate your feedback and even more any referrals that you may have passed along, there is no greater compliment than that. Thank you.
( View our video on our website or YouTube...Double Diamond Duct Cleaning process)

K Wilkinson from Pickering
K Wilkinson from Pickering
1 review Pickering, ON
10/10

Duct Cleaning

I needed to have our ducts cleaned and received a discount coupon in the mail from Double Diamond and two other companies. I compared the prices and decided to go with Double Diamond.They promptly replied to my telephone call and arranged to come the same week. They were professional, clean, and courteous and showed me what they were doing every step of the way. They vacuumed my furnace and even the floor around it. They were able to remove debris that other duct cleaning companies had not done. I thank Mike and Mike for a job well done.

Approximate cost of services:
$230.00
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Company Response

We're glad to hear that you appreciated some of the characteristics that we pride our staff on having. Cleanliness in a home is a big concern of ours as we don't want to burden our customers with the task of having to clean up after us. We like to leave your home as we found it as making sure that our customers are well taken care of is of the greatest priority. It is very important that we educate our customers on proper system maintenance and what to expect out of our professional services. Showing the customers before and after allows them to see how effective our cleaning process is. This will ensure that the job was done right and allows them to understand how our cleaning process works. Thank you for your review.
( View our video on our website or YouTube ...Double Diamond Duct Cleaning process.)

cher from Oshawa
cher from Oshawa
1 review Oshawa, ON
10/10

duct cleaning

Mike and Kyle were very professional. Showed up ahead of scheduled time. Kept me in the loop before, during, and after. Will definitely use them again and will refer them to family and friends. Could not have ask for better service.

Approximate cost of services:
$250.00
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Company Response

Hi Cher,

Thank you for your review. It's nice to know that our technicians are out there in the field performing at their best. It takes a certain type to succeed with our company and our lead technicians have been a large part of our success in this industry. Their commitment to excellence is evident with the long list of satisfied customers behind them. It's important to know our technicians are hourly employees not piece workers. Thanks again for the review and we look forward to servicing your home again in the years to come. We also appreciate your willingness to refer our service to your family and friends.Thanks!

-Double Diamond Air Duct Cleaning ( View our video on our website or YouTube...Double Diamond Duct Cleaning process.)

Alex from Oshawa
Alex from Oshawa
1 review Oshawa, ON
10/10

Duct Cleaning

- Very professionally done in about 1 hour
- They pay attention to detail (They showed me duct before and during the work, step-by-step)
- I got even a song played on guitar

Approximate cost of services:
$200.00
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Company Response

Hi Alex,

Thank you for taking the time to write a review on your experience with us. We pride ourselves in having knowledgeable staff that is both polite and courteous and in your case, musically inclined. We spend a lot of time training and educating our technicians so that they can, in turn, train and educate our customers. By explaining our cleaning process step by step and showing the results ( before and after), we achieve a high level of customer satisfaction."Seeing Is Believing" is our quality control. Thanks again for your review and we hope you enjoyed the song. ( View our video on our website or YouTube...Double Diamond Duct Cleaning process.)

H from Pickering
H from Pickering
2 reviews Pickering, ON
10/10

Duct Cleaning

Mike and Mike were very professionals who cleaned my duct work, explained their procedures and reasons for doing the work they did. They showed me the before and after duct work. They work and communicate so well with each other. I would hire them again and recommend this company to all those I know due to the work preformed at my home. Thanks and good luck in the future.

Approximate cost of services:
$175.00
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Company Response

Thank you for the positive feedback. We take great pride in our work and we're glad it shows. Again, "Seeing Is Believing" (before and after), is our best way to show the customer how effective our cleaning process is. Our goal is to provide the best service at the best rates to keep our customers happy and loyal. We are grateful for your willingness to refer our service to others and will always ensure we deliver the proper, professional, and thorough service that they deserve. Thanks again for your review and have a nice day. ( View our video on our website or YouTube...Double Diamond Duct Cleaning process.)

Mike
Mike
2 reviews Ajax, ON
10/10

Duct Cleaning

I highly recommend this Double Diamond to anyone considering cleaning their ducts. I had hired other companies in the past and thought my ducts had been properly cleaned. I couldn't have been more wrong. Double Diamond explain and show everything to you - both before and after their service. Do not be a victim of cold calls for service - these guys know what they are doing.

Approximate cost of services:
$170.00
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Company Response

Hi Mike,

Thank you for sharing your experience with us and other potential customers. I'm glad you mentioned the "cold calls", telemarketing companies who offer ridiculously low rates. Typically these companies offer very poor services with low grade equipment and uneducated untrained staff. We're proving to each of our customers that their is value in spending a little more money and having the service done professionally and properly. With our current customer base we feel that we are achieving that very well. Our goal is to provide the best service at the best rates to keep our customers happy and loyal. Thanks again Mike for your review it's greatly appreciated. ( View our video on our website or YouTube...Double Diamond Duct Cleaning process.)

Ryan Castillo from Markham
Ryan Castillo from Markham
1 review Markham, ON
10/10

Duct Cleaning

Mike and Mike did a fabulous job. Their ability to interact with the customer and engage the customer each step of the way was clearly an indicator of top notch service delivery. The knowledge, professionalism and genuine care for the customers needs were something we can all learn from and really appreciate. Thanks again guys!!!

Approximate cost of services:
$350.00
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Company Response

Hi Ryan,

Thank you very much for your review. It always puts a smile on our faces to have customers write in such nice reviews. Mike and Mike are great technicians. Our motivation is to do right by our customers. We will always operate with 100% transparency and ensure the homeowner is educated about our process. We will continue provide exceptional services to all our clients with educated and courteous staff. Once again than you for your feedback, it means a lot to us. ( View our video on our website or YouTube...Double Diamond Duct Cleaning process.)

Shahs, Ajax
Shahs, Ajax
3 reviews Ajax, ON
8/10

Duct Cleaning

Mike was very professional and did a very good job getting the dust and debris out of the duct work. Mike also made some recommendations that will help balance the heat & cold air through the house. Thank you, Mike. Will definitely recommend Double Diamond to my family and friends.

Review has 1 previous version
Approximate cost of services:
$450.00
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Company Response

Thanks for taking some time to write a review on our service.We're glad to hear that you appreciated some of the traits that we have build our business on. Every home is different and our technicians have been trained to ensure our cleaning process is done professionally and properly. They are also trained to asses and restore all types of HVAC air duct systems so they operate at their peak efficiency. We spend a great deal of time training and educating our technicians so they can in turn,train and educate our customers. We appreciate you sharing your positive sentiment with your family and friends. A refferral is the greatest compliment! Have a wonderful day. ( View our video on our website or YouTube...Double Diamond Duct Cleaning process.)

Rick from Markham
Rick from Markham
1 review Markham, ON
8/10

Duct Cleaning

Although my 1st appt was rescheduled (not by choice) and my 2nd appt was delayed (again, not by choice), Mike and his son were very professional and the job was done well and thoroughly. No upselling at all. Thanks Mike.

Approximate cost of services:
$180.00
0 of 1 people found this review helpful.
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Company Response

Hi Rick,

Thank you for your review. The punctuality of our staff is very important to us as we understand that people live very busy lives these days. We can confidently say that we make 99% of our appointments on time and the odd time we may not, would be due to reasons beyond our control. It is a service type of business which results in traveling time being disrupted or a unforeseen mechanical breakdown and so forth. We apologize for any inconvenience that this may have caused you and we greatly appreciate your patience and understanding on this matter, thank you so very much. We're glad that you appreciated the quality of our cleaning process and the pride that we showed in our work. The way we train and educate our staff is clearly reflected in their on site conduct. Thanks again for taking the time to write your review. ( View our video on our website or YouTube...Double Diamond Duct Cleaning process.)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Double Diamond Duct Cleaning

Double Diamond Air Duct Cleaning has been successfully operating for 18 years and serves the Durham region, GTA and surrounding areas. We handle all aspects of residential, commercial and industrial HVAC duct cleaning. From our inception, we have always ensured that quality has been the focal point of our business, building a highly credible reputation for exceptional service throughout the industry. All of our work is performed by highly trained experienced technicians that are put through a rigorous training program before being allowed into the field, thus ensuring nothing but professional service and results coupled with an excellent work ethic and a genuine care & concern for the customers' property. We use state of the art equipment, combined with effective cleaning tactics to attain those optimal results. We pride ourselves in being air system cleaning specialists and a member of the Better Business Bureau with an exceptional A+ rating.

Award Winning Service

Customer satisfaction is extremely important to our success. this becomes evident with a high volume of customers being either repeat clients or referrals. Our customers have shown their satisfaction year after year as we have been voted the Readers Choice Award winner twice as the best air duct cleaners in this category. We use high powered vacuum trucks and state of the art equipment with an effective cleaning process to attain optimal results. Our uniformed technicians are always polite, highly knowledgeable in the indoor air quality industry and are fully insured and bonded to give our customers additional peace of mind. We promise that you will get award winning service, first time, every time. Try us once and you too will be telling your family and friends about our exceptional air duct cleaning service and will never again look for another duct cleaning company.

Proof of Work

Your satisfaction is airtight guaranteed with our indoor air quality control program. We provide a visual or digital camera inspection of the existing air duct conditions with the customer present and after the work has been completed to validate right before your eyes that the duct cleaning process was done to your complete satisfaction. It is important to note that very few companies will offer their customers an inspection service so they can see what the ducts are holding before the work begins, and what they look like after the service is finished. A huge red flag concerning the quality of work they would conduct should go up if the company you are speaking to about air duct cleaning does not provide this very important inspection service. We do it every time, and it's free! Seeing is believing is how we satisfy our customers, and we even offer free photos of your ducts, both before and after, so you know the job has been done right.

We Do Not Telemarket


Double Diamond Air Duct Cleaning does not engage in any form of unsolicited telemarketing practices. We never have, and we never will. We will never use a third party to conduct telemarketing either. If you receive any unsolicited phone offers for air duct cleaning services from anyone claiming to be affiliated with, or employed by Double Diamond Air Duct Cleaning, be forewarned - they are not who they claim to be. Furthermore, we, along with other reputable air duct cleaning firms, are taking steps to eradicate these telemarketers, and appreciate your patience while we work to put and end to these irritating and false practices.

CATEGORIES
Duct Cleaning
PRODUCTS
High Efficiency Air Filtration Systems, UV Air Purification System, Whole House Humidifiers, HEPA Filtration Units
SERVICES
Residential/Commercial/Industrial air duct cleaning, dryer vent cleanings, mold and bacteria control, furnace cleaning, coil cleanings, central vac cleanings
WEBSITE
https://www.doublediamondduct.ca/
YEAR ESTABLISHED
1995
PAYMENT METHOD
Visa, Mastercard, Cheques, Cash
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.