Bought heat pump in the summer got shut down by the regional district got ok to move forward now tolled by this company can't install until Jan 10 I'm living in a house with no heat but they are doing installes on places with heat won't let me out of contact this is ok I think not good luck on your investment mine sucks
- Approximate cost of services:
- $13.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello Glenn,
My name is Mackenzie and I work in Marketing for Canadian Aerothermal. Thank you so much for taking the time to write to us.
I just came across this review and it caught us a little off guard. We make it a point to be known for customer service, and our mission is to provide comfortability in our customer's homes and keep them comfortable.
Would you mind reaching out to me at marketing@canadianaerothermal.ca with more details about the situation? Any more light you could shed on what happened would be much appreciated and would help me to find the right solution moving forward.
Thank you so much, and I look forward to hearing from you!
Gratefully yours,
Mackenzie Moore
Marketing
Canadian Aerothermal