Max was prompt. He showed up when he said he would. He also was honest. My issue went from being an issue with the amount of Puron to needing a new AC coil. That was a bit of a downer because it went from being a $280 job to a $960 job. That's about 1/3 the cost of a new AC.
Essentially the coil was leaking and after some tinkering Max told me that it was probably my TX valve(what ever that this). He did this without actually looking at the valve. To me that was little surprising to me, but he was adamant that it was the valve. Anyways, he recommended that I get a new coil without this valve because that valve breaks down easily. The cost of replace the valve would be the same as replace the whole coil with out the valve. This would reduce the efficiency, but I was okay with that because the AC was already 10 years old. I figure for that price it would need to last me 3 years to be worth it. Luckily the warranty is 3 years.
In the end I decided to go with his suggestion and get the new coil and the next day everything was fixed and I'm living in cool comfort. Hopefully I won't have to call him again!!
- Approximate cost of services:
- $960.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thanks for business and review, Dear customer I didn't check inside because TXV at your system wasn't adjustable and we can check performance of TXV only from pressure at outside unit, you did call on Sunday after around 2 hours I was at your house, and next day which was long weekend on Monday I had part ready and installed and problem was fixed on long weekend, so I think we deserved more than average score , I appreciate if you let us know what was our weakness,
thanks again, Max