Richard is a smooth salesman. We signed a full house cladding contract, which included our very high chimney which is all we really wanted done. This was written into our contract, with a cost. He never completed the chimney, returned this charge, and wanted us to rent a hoist/scaffolding to get the job done. Promised to get people to quote the job. We made contact with his recommendations and on 3 occasions, appointments were not kept and calls not returned. Still trying to decide if we will pursue legally. Really disappointed and tired of hearing excuses about the incompetence of others. Beware.
- Approximate cost of services:
- $6,000.00
- Company Response
Sorry about the rough ride regarding your chimney cladding Dale. Also understand that I am at the mercy of my trades... So when my trades tell me, we cannot clad that chimney cap because its 45+ feet in the air and its unsafe to do so, there's nothing I can do about it... I DID refund your money for the chimney cap. I DID offer to have the thing sanded down completely, primed, and painted FOR FREE with one of my best painting crews. When the guys showed up to do the work for you, you denied them, saying its like throwing lipstick on a pig... I DID do an outstanding job cladding the windows on rest of your home, which is unworthy of a 2/10 score btw.... If you like, my offer to refinish your chimney cap via painting is still good. Understand that sanding that wood down, and refinishing it with a high quality oil based paint is still protecting it as well as beautifying it, if you had let us proceed with the work I scheduled for you, it would have come out looking brand new plus stayed looking that way for years to come...