Appliance Service Centre

We booked an appointment for our Washer. Based on the description we put in the booking request form, Terry from Appliance Service Centre called ahead of time to warn us that it sounded like the main bearing was the issue and the cost to repair would be in the neighbourhood of $850. Rather than come out and diagnose it in person, for which he would have to charge us $100, he asked us to send him a short video of the very loud noise the washer makes on the spin cycle.

After doing so, he was confident it was the main bearing, and in his opinion, it makes more sense to get a new one.

We really appreciate the honesty and effort to save us the minimum call out fee. We've used Appliance Service Centre previously for our Dishwasher and will be calling them again the next time we have an appliance issue.

David did a great job diagnosing the problem, explaining the possible solutions and giving good advice about future service needs.
I have always had professional and knowledgeable technicians from the Appliance Service Centre. Thanks again.

Terry @ Appliance Service Centre was very prompt and super efficient with detecting the problem, ordering part and returning the next business day to install and repair my 20 year old GE Fridge.

Whirlpool washer drain motor wouldn't stop until it errored out E1 F9. David came out early the next day and unclogged a blockage for the fix. David explained everything to me including the expected price.
This is the second time that I have used this company (first time was for my dryer a couple years ago) and I am very happy with the whole experience. Dealing with them from start to finish was stress free

Our stove produced an error that did not allow us to use the oven. Terry came over the next day, explained everything that he was doing and what it would cost to fix everything. Great service!

First time using Appliance Service Centre. Terry is knowledgeable, reliable and something that is not easy to find these days, he is honest. Absolutely, I will recommend this company service to friends and family.

Terry is our go-to appliance repair technician. He is prompt to respond and provides honest and reliable service. If you are looking for great service, call Terry! We always recommend him to our friends and family.

Terry was very prompt and had the job completed quickly and was on his way

Very quick response to my inquiry about a loud squeal coming from my dryer. They booked a service call for the very next day and did not require a credit card in order to complete the booking (as another appliance service on HomeStars had requested). The job was quickly diagnosed and repaired with the correct part on the first visit. The charge was reasonable, including the service call charge being $30 less than the other appliance service mentioned above. Clean and tidy. A job well done.

Our Samsung washing machine was not running into the high speed spin cycle. Terry came out and did a thorough test and investigation. The result? After checking all the usual suspects (wires, drive, balance), he found that the likely cause was the weighted bearings being seized in the drum, throwing it out of balance as speeds increased - the problem for it not getting through the spin cycle. The only solution was to order an install a new drum for $800 (which he recommended against). After asking for and getting an opinion on "what do you have in your house", I am the proud owner of a different brand washer. Terry was fantastic. Showed up on time, was thorough, pleasant and kind. I will use the Appliance Service Centre for all appliance service going forward.