Pros: After the posts were set, actual installation was very quick.
Cons: The contractor, Frank, would not stand by his work. He will always quote that "materials are not warranted" even if the problems noted by my neighbours and me were workmanship related. No quality control particularly on materials used (warped boards even after only a few days of installation and board placements were so far apart). He promised to bury the poles a minimum of three feet. I measured two. If this guy would not fix his work deficiencies now, how can we even count on his so called warranty down the road.
- Approximate cost of services:
- $1,700.00
- Company Response
Paul,
Sorry that you feel this way. We strive to make the customer happy.
My company has stood the test of time being insured and WSIB protected and in business for almost 16 years, in trying and good times and am proud of this feat.
Our warrenty I assure you in regards to workmanship is legit, we apologize that after we replaced the boards that you suggested, you seem and are still very unsatisfied and we sincerely apologize for that.
I can assure you that we buy only premium materials from our supplier(RONA and lumberville).
As per our posts being only 2 feet, I can only say that I wish that was brought to my attention immediatly as rectification would of been investigated immediatly and rectified.
Frank