Empire Communities

STAY AWAY!!!.. I wish I had read these reviews before purchasing. I was promised appliances 1 week after my check was cashed I received a notice that no appliances will be provided, then a week later my closing dates changed. Im certain that they knew the exact date before accepting my payment. The townhome experience has been the absolute worse. Because there isnt a model home to view Empire just does whatever the heck they decide, the design is horrible and makes the least sense. The kitchen has two large upper cabinets to the right and 3 smaller cabinets to the left, it looks absolutely ridiculous no thought was put into it and it was not emphasized during the selling phase.. they refused to give the option to make it symmetrical. The construction materials as outdated and cheap yet they charge a premium. At this price point a lot more should be available.. they provided a laundry closet 3.5 ft wide (side by side) not even an option.. who approved this layout should be let go.. no regard for the needs of the client whatsoever.. shameful..

DO NOT I MEAN DO NOT PURCHASE FROM THIS BUILDER EMPIRE THE WORST EXPERIENCE I HAVE CAME ACROSS IN MY LIFE AS AN EXPERIENCED REAL ESTATE PURCHASER. One lest start off with their HUGE SHORT FALL from the Purchase Price to the Actual Value of the Home. PRICE I PAID WAS $900k and appraisal came in at $700k. So I had to come up with $200k difference to close despite the $125K DEPOSIT ALREADY PAID.

BUILDER HAD NO CARE IN THE WORLD AND IF I DIDNT CLOSE I WOULD Have LOST MY DEPOSIT AND THEY WOULD Have SUED ME FOR DAMAGES. WHEN WILL I GET MY MONEY I PUT IN BACK? IF I SELL TOMORROW I WILL LOSE. THERE ARE SO MANY HOUSES FOR LEASE AS PEOPLE DONT WANT TO LIVE THERE. I think the Government needs to get involved as this is unfair.

This company is unreasonable. They deliver a building with a lots of defects. My experience with this company has been filled with a lots of regrets. Ill advise you to think twice before making your purchase. Agents will be greedy and advise the location and house to you, but you should do your research. I am still asking for a major fix after 4 months of closing.. imagine!!!

The worst builder, avoid at all cost. Fast to collect your money, extremely terrible at communication and closing date update. Zero sympathy towards customers service.

Worst Customer service ever experienced!! Not responsive at all. They don't care about customers. I would not recommend to anyone.

These are the worst developers in Ontario hands down. Please avoid like the plague. You will thank me

Overall the structure of the house is good but for the finishes they use crappy trades with cheap fixtures. The drywalling and trim work is all done by armatures. Window seals are already shot after two years. Hardwood flooring creaks and pops. Customer service ignores you unless you follow up multiple times. They refuse to fix anything with their standard line being that the house needs to settle and the issues will resolve themselves.

Land grading is also painfully slow. 3 years later and grading is still not approved and we cannot put up a fence.

My Empire experience was a nightmare. Do not recommend anyone considers buying from this builder. The houses are basic, with cheap materials and no accountability once you have purchased. Avoid!

second new home. My experience in Barrie by another builder was great so when i decided to move to Niagara Falls I also decided to purchase a new home . However it was a grave mistake going to Empire for what should of been a great experience . They are unprofessional . They overcharge, under develop , and make empty promises that they dont fulfill. I purchased a home with a double a garage and was given a 1 !/2 garage space. The hallway was very narrow, had problems bring in furniture and appliances. I cant get anything in the basement because that space is also very narrow . I had to fight with them to complete the master bathroom , the hallways sounds like a haunted house . The tiles were uneven and started cracking. Bad judgment on my behalf . Should have done my homework on this company.

Will never buy from this builder *EVER* again. Will recommend against it to anyone I meet. What a nightmare it was to wait for a condo to be built with years of delays. The entire project is shoddy and used the cheapest labour and construction materials. The paint that I paid extra for was spelled out as latex in the contract however it was a powder based paint. The finishes were not fulfilled (frameless mirror closet doors however the top frame was metal -- bent out of shape as well instead of mirrors like in the showroom for upgrades). Everything delivered was poor. The paneling on the outside rattles and are misaligned. The carpeting was laid over cement in the hallways, and the cement was not smooth. Parking ramp is so narrow that two vehicles simultaneously passing in both directions are a huge danger. I had to offload this unit as I could not live in it for even weeks. Pre-occupancy was a year before title transfer. Noisy elevators in this building too that run 24/7 with mostly careless tenants. Sales promised it would be mostly owned units. Sales also promised a beam would not run down the waterfront view from the unit. Well it did in the worst spot obstructing the view and light from the living room. What a mistake it was to purchase this unit preconstruction. Empire is following in the footsteps of most other builders with reputation dwindling.