Life Maid Easy Cleaning Services

House & Apartment Cleaning
Vancouver BC V5T 1J7
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House & Apartment Cleaning
Life Maid Easy Cleaning Services
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35%

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Reviews by rating (past 12 months)

Reviews for Life Maid Easy Cleaning Services

Average customer rating:
3.7 10 (7 reviews)

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Private User
Private User
Private User reviews Vancouver, BC
0/10

Cleaning services

In October 2023 I had the cleaners in to clean my townhouse. I had just taken possession of my new townhouse 2 months prior in August. The cleaners cleaned the pump on my washing machine and then they vacuumed around the washing machine (in a very tight space). The next day I used my washing machine - a new one BTW with no previous problems at all!!! and this caused a flood in my townhouse. Life Maid Easy attended with the cleaners to my townhouse, along with the plumber and the restoration company. They admitted to doing something to my washer and I proceeded with a claim on my insurance with the understanding that they would take responsibility for this issue. WELL...skip forward to this year. The claim did not proceed against the cleaning company, Life Maid Easy, even though their cleaners caused this problem. They did not take responsibility, and now I am on the hook for this. This was completely their fault. I had NOTHING to do with this and the washing machine was in good working order. I will NEVER use this company again and I would give them a - 1 rating if I could. HORRIBLE company. Better not have any problems or it's on you.

Approximate cost of services:
$190.00
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Private User
Private User
Private User reviews Vancouver, BC
10/10

Best cleaning company

Professional, detail oriented and reliable! I have been using them for 5 years now and could not say enough good things. From the customer service to the actual clean, the best!

Approximate cost of services:
$180.00
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erica
erica
2 reviews Toronto, ON
0/10

Brought in a person who was not bonded

The company has completely gone down hill. While they seemed ok for the first year we used them we ended up with an amazing cleaning team who was inconsistent in the times they showed up, took our keys to their personal residence and the last straw was when they brought in someone ( family member) who was not bonded so they could get the job done faster but still wanted to charge us the same amount as if this person was not with them. They lost their credibility with me. To make matters worse when I called to complain I got a stock scripted answer " your opinion is very important to us and we will get another team right away. I will get back to you by the end of the day." I know it was scripted because both kyle and Miguel said the same thing. Neither of them got back to us. The cleaner finally showed up at my door unannounced two weeks later and gave me my keys back. There is zero boundaries, zero accountability with this company. I am utterly disgusted with the way they do business.

Approximate cost of services:
$400.00
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Private User
Private User
Private User reviews Victoria, BC
1/10

Beware, LME runs on ‚coupon business‘ to keep afloat?

I’ve used LME for around two years, in the beginning I was treated with friendly conversations. Huge staff turnover it seems. They ‚fixed‘ one bad clean with an even worse one. I was not allowed to complain, instead promptly told off by email. They can no longer provide the service I require at our second home, a 2bedr. condo with no kids or animals. The pictures explain sloppy work paid for only to have damage to property afterwards by their disrespectful way of cleaning, damage done by vacuum cleaner.

Approximate cost of services:
$200.00
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Katherine from Vancouver
Katherine from Vancouver
3 reviews Vancouver, BC
10/10

Home cleaning

We have regular bi-weekly cleaning. It definitely helped me and my husband to have more time for ourselves and our kids. Ladies do a great job every time and we recommend Life Maid Easy very often. Thank you.

Approximate cost of services:
$150.00
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Ivory from Vancouver
Ivory from Vancouver
5 reviews Vancouver, BC
4/10

Apartment cleaning for showing

Last year, I hired Life Maid Easy to clean an apartment that I manage; had a few unit showings coming up. They did an alright job, however, did miss a pretty obvious dusty cobweb hanging on the kitchen lights. Otherwise, I think I could have spent 2 hours of my own time cleaning instead of hiring.

Approximate cost of services:
$150.00
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malaklapa
malaklapa
2 reviews Vancouver, BC

First Review

1/10

Carpet cleaning

I bought a coupon for their carpet cleaning. I bought a 2 bedroom deal even though my place is 1 bedroom. They were 15 minutes late. I asked to cover the dirty areas twice, he did not. When the carped dried there were huge yellow stains that were not there before.

Approximate cost of services:
$60.00
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Company Response

Hi there,

We appreciate your feedback on our service and we are sorry to hear you are unsatisfied with our service. However, with the overwhelming response to the coupon promotion you are the first person to have been unsatisfied, and we have went through 150 jobs to date from the promotion. We have not yet spoken to the carpet cleaner about this matter but will asap, and we be happy to send him back to redo any spots that has been missed, which we find very out of character on behalf of our carpet cleaner to have not redo anything missed after being told so. Please contact our office if this will work for you and we will correct this matter for you promptly.

Thank you and have a great day.

Regards,

Management
Life Maid Easy Cleaning Services LTD.
604 682 6243
lifemaideasy.com

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