The owners are pleasant however, they need to provide more information on their products, the care and installation. Ask for a guarantee of workmanship. I do not believe that the color of granite I selected was the color installed. I was told it was the lighting at the showroom. The most serious complant is that the installation not professionally done. The backsplash was not cut to fit leaving a gap of about 1/4 inch between pieces and filled with beige glue in the hole. The caulking was smudged and did not match anything. There is a gouge in the under corner of the counter where the installers tried to fit the counter top to the base and obviously miscalculated leaving a jagged space that can cut a person who inadvertently runs a finger at this spot. The counter is not even with the lower cupboards and I was told that my cupboards were not even. I understand that the installer was fired. However, I am left with an unsatisfactory counter. The deal was pay 1/2 up front and balance in cash. I unfortunately paid the balance. The owner has promised to make some adjustments to the counter as best as he can. In the meanwhile I would never recommend this company. The owner needs to monitor the installation throughout the project not just to collect the balance of the payment. PEOPLE..... go somewhere else or be stuck with an unprofessional costly job. I fell like having this ripped out...too late. I could go on but will stop here. MAP
- Approximate cost of services:
- $3,400.00