We knew that we would need a new roof this year, so we called around to a few companies for quotes. One of the companies that I called arranged to meet on a Wednesday. Randomly on a Saturday, while my wife was home alone, the contractor showed up wanting to do the quote. To say the least, I was not impressed, and did not use their service. Chris, from Turnbull roofing, came on time for the quote and gave a detailed outline of all the work that would be done as well as the costs. He also explained where his worker were from and the work they would be doing. The crew from Turnbull was on time and the worker were professional and courteous. Last year one of my neighbours had his roof repaired and that company, not Turnbull, had a radio blaring from 8am until 630pm for two days straight. The crew from Turnbull was not excessively loud and finished up every day at a reasonable time. The crew did an amazing job on the clean up as well. The entire job took two days due to rain and the only issue, that arose was that two of the screens on my windows got minor rips in them. I spoke with Chris and it was not an issue, as Turnbull took the screens for repairs at no expense to me. The whole experience with Turnbull was professional, efficient and at no point did we feel any pressure. Chris and the crew did an excellent job and I have already recommended them to a few co-workers. The roof looks amazing, thanks again.
Jon H
- Approximate cost of services:
- $7,000.00
- Company Response
Jon,
Thank you for the kind review. I also appreciate you mentioning here the minor damage to your screens and how the problem was dealt with in a timely and professional manner. These types of experiences, however infrequent, are valuable insight for potential customers. Thank you for your business.
Sincerely,
Steve Turnbull