Complete Lock & Door

We had a break-in and called Tim for emergency repairs. He presented himself as reliable, concerned and ethical. In repairing our door he caused damage to another part of the entryway.
After finishing his work, he assured us he would fix the damage ASAP and even wrote it on our receipt. Multiple phone calls and requests and months later he continued to avoid repairing or paying for damage. He gave us many excuses and kept asking for more time. After several months we went through the BBB. Unfortunately, even with their involvement he refused to do anything and to this day has not apologized or attempted to right the situation. I would never recommend him or his company for service.