My lock broke and we needed a locksmith to unlock us out. We called Tim and so glad we had, he came right away and even had the courtesy to call when he was stuck in traffic and feared he would be few minutes later than what he initially thought. He was very professional and helpful, open the door and spent the extra time to explain what the issue was and how to avoid it from happening in the future. He then took my existing lock apart and fixed it and placed it back.
He recommended a better lock but did not push me to buy it and was rather very honest and told me to wait as after he fixed it we should not have the problem again. He went above and beyond his duty making sure everything was functioning properly, gave us few tricks not to have the problem again and ensured our satisfaction.
Tim even looked at my garage door and fixed my key pad, gave us an honest opinion and suggestions and did not ask for extra money. He charged us reasonably and was very professional and caring.
Our experience with Complete Lock & Door and with the technician Tim Miller was very positive. I never had and could never have a better service call. We highly recommend this company and guarantee you will have a positive experience with them. Thank you Tim, you are amazing
- Approximate cost of services:
- $88.00