Critter Control®

Terry and Larry were great! They came when they said they would and were diligent in trying to figure out exactly what our problem was (it appears we had more than one problem). Would definitely recommend them to others.

Removing squirrels and raccoons from my attic. I had an extremely positive experience with Critter Control and I would use this service again, without hesitation. When I first called, Terry answered right away and was very responsive. The next day I had someone at my house. As there were several problems In my attic – first squirrels and then raccoons – CC had come out on three separate separate occasions but did not charge me extra. They were thorough, obliging and fast. They allowed the animals to leave with a one-way door and then came back to close up the entry point. They also provided a warranty for up to a year. This is a good company that delivers excellent service.

We would have had to stay at a hotel tonight if not for the quick and efficient service thank you so much

Brandon and coworker did a nice job bagging and removing a good amount of mouse-infested ceiling insulation/vapour barrier in our unfinished basement. This was a messy job, and when they were finished cleaning and disinfecting the area looked really good. Then, a few days later our HVAC guy cut and capped an unused heating duct that had been hidden by the insulation, and left a new mess of mouse droppings. Brandon came back to do a secondary cleaning of the basement area, and we appreciated that. We’d recommend Critter Control to our friends for messy wildlife cleanup situations.

I noticed some rustling in the ceiling, like something scurrying around. Searched around for someone to check it out and found Critter Control. They found raccoons in the attic which had soiled the insulation. Luckily, Critter control were also able to remove the disgusting insulation and put new stuff in. It was all done in a few days, much faster than I anticipated. The guy also made sure to secure any cracks that would prevent any future invaders. Would highly recommend.

A family of squirrels decided to find a way into my roof through an edge in one of the dormers.
I called Critter control and they promptly visited the location.
They solved my problem.
the squirrels are gone.
i would use their services again.

We had a rat issue in our basement. On the phone I was told he would come out assess the situation, find/fill in any holes and trap the rats.

He looked around my foundation and didn't find any holes. I found two separate holes that you could tell where the rats were coming in. He suggested I fill them in. That is why I hired him. I had to fill the holes myself. Also, he left before all the rats were caught. I am still trapping them.

To be fair, he did catch a few rats. My problem is that I had to fill the holes and he left before our problem was solved.

Save your money. Do a google search on rat traps and find/fill any holes around your house.

Mole hills magically appeared in our yard this Summer, yep oddly not in anyones yard around us, so we decided to call a professional...or so we thought.

Terry came and set one trap and put out a few poisonous fake worms, and also took our cheque. At first I thought things may be alright, however things didn't go well.

He found out that the one trap he set had dirt pushed into it and never put any more down. Instead he chose to put more of the worms down in hopes the little guy(s) would get poisoned.

That never happened.

To make things more frustrating, I was advised to contact him when I saw activity instead of him coming around and checking on things...which is okay to a point, but when you get a couple months in and nothing has changed and you know the person you paid money to do a job simply is not doing it, well then it's a big problem.

If that wasn't bad enough, more mole hills kept raising and we couldn't even reach Terry for over a month. To be a bit fair, we were told he was on vacation and then also something happened via family. That said, to have nobody else take over in his absence and leave us waiting while our yard is destroyed is incredibly unprofessional.

We were told there was a 3 month window for him to come back and take care of anything if the mole(s) came back, however the whole 3 months were taken up by nothing good happening and many holes kept happening.

I contacted Terry and tried to express how disappointed we were with the service, but was so unimpressed by his response that I couldn't be bothered to have him come back to the house again.

Despite being Winter I still see the odd new hole raise up and adding itself to the 30+ that are already there and spreading further across the lawn with each new hill.

I really feel that a refund should have been offered in this instance, but seeing as this professional is anything but, I'll have to settle for warning others and hope that nobody else goes through this too.

I'd leave photos, but today we have some freshly fallen snow. I'll try and remember to upload when I can get a good photo again.