Stay far away from this company Prestige garage doors.
I wish I have read these reviews prior to calling them in.
I called and spoke to a man y the name of alli which quated me $75 + parts.
The technician came in and he was the same guy is spoke with on the phone.
Had a broken spring that needed to be changed on a singe car carrage wooden door.
He saidn that it would have to be a special spring and that they rarely make springs for wooden doors anymore but he does have one in his truck.
He told me it would be around $200
I gulped at the cost but he already had the bar taken apart and the broken spring off.
so he installed and and before I could notice he installed 2 new drums that hold the cable, he said tht they need to be changed as well.
He than tried to convince me that I need to change the cable which would cost me another $120 and the rollers which would cost me another $180
I told hi NO THANKS.
I told him that I am not going to spent more money , at that price I may as well buy a new garage door.
He finished the job , punched a hole in the dry wall in the garage withe the steel bar and I got a bill for $570
my jaw dropped
and he had the nerve to try and still try to sell me the cable and the rollers.
There was nothing wrong with the existing cable. The existing rollers were metal and he was trying to sell me nylon ones that were not as noisy but I did not want them.
His charges were as follows:
service call$75
tension spring $225
drums $150
“door adjustmant/tuneup” $55
taxes 65.65
total of $570.65
stay away
- Approximate cost of services:
- $570.00