Vinyl Window Pro

Windows & Doors Installation & Service
Calgary AB T2E 6T7
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Reviews for Vinyl Window Pro

Average customer rating:
9.6 10 (263 reviews)

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Private User
Private User
Private User reviews Calgary, AB
4/10

Replace broken glass

I wrote up a long request and lots of details for a window replace, Vinyl Window Pro, responded with a response "Our sales representative will contact you shortly!"

they never did respond

Approximate cost of services:
$1,300.00
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Thomas in Calgary
Thomas in Calgary
2 reviews Calgary, AB
10/10

Repeat Customer

Andrey was great; he patiently listened to my questions and explained my options. Tisha and his team did an excellent job installing the windows. They exceeded my expectations, even pointed out a minor defect in a window screen and replaced it quickly. They installed 10 windows, some were picture frame windows, some casement windows, but mostly sliding windows. I talked to them about my desire to paint the eaves and they gave me a piece of trim to use for colour matching. I anticipate I'll have Vinyl Window Pro replace my doors in the future. High quality, good value.

Approximate cost of services:
$11,400.00
1 of 1 people found this review helpful.
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jjscott1
jjscott1
0 reviews Calgary, AB
10/10

Living room window replacement. (1 )

Original Price quote same as finished install. Great customer service from ordering until install. Installer went above expectations. Thanks.
J/C Scott. Calgary Alberta.

Approximate cost of services:
$700.00
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Company Response

Thank you for the great review! Our team is happy that we met your expectations from start to finish. It was a pleasure working with you!

Private User
Private User
Private User reviews Toronto, ON
10/10

Windows

Good work and follow up from the team who executed on our window retrofit project.

Approximate cost of services:
$20,000.00
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Company Response

Thank you so much for your review! We're happy that we could help you out with your window project.

Private User
Private User
0 reviews Toronto, ON
10/10

Window resealing

Vinyl Window Pro replaced some windows on my house in 2016, and I have been very happy with the quality. The siding on my house was replaced in 2022 and I had concerns about how well the areas around the windows had been resealed. I called Vinyl Window Pro to ask if they could come and have a look to make sure that the windows would not leak. My concerns were forwarded to a technician who called me back within two hours and we setup a time when he could inspect the windows later in the week. The technician came out and replaced the poor quality caulking done by the siding company, and the window seals now look like they should.

I was very impressed by Vinyl Window Pro's commitment to the quality of their work and making sure that a customer was happy several years after the windows had been installed. I will gladly purchase windows from Vinyl Window Pro in the future since I know that they stand by their work and won't just run away after the invoice has been paid.

Approximate cost of services:
$0.00
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Company Response

Thank you for such a great review! We're so happy that you're still enjoying your windows that we installed back in 2016 and that we could come fix the issues that you were having now! Please let us know if you need anything in the future.

Private User
Private User
0 reviews Calgary, AB
10/10

Replaced our patio door

Tisha came in in the morning and replaced our patio door within a few hours. Left our house clean and no remnants they were ever there. They were extremely safe and professional. Customer service is their #1. We havent had ANY issues since but Im confident if they needed to come back they would. We are extremely satisfied and would recommend them to anyone!

Approximate cost of services:
$285,000.00
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Company Response

Thank you for such a wonderful review! We are so happy that you were satisfied with our work in all areas! It was a pleasure to work with you and please let us know if you need anything!

Private User
Private User
Private User reviews Calgary, AB
10/10

Service call for windows installed in 2018

Phenomenal customer service and total satisfaction with the issue fixed. Would highly recommend Tishas company.

Approximate cost of services:
$0.00
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Company Response

Thank you for your great review, we were glad to help you out with your windows!

judy
judy
2 reviews Calgary, AB
10/10

Window installation

Extremely professional, knowledgeable and efficient. Vinyl Window Pro replaced 6 windows including a very large living room window in 2016.
Not a single issue. This year they replaced an older kitchen window. Amazing work!
Well built product. I will continue to recommend this top notch company.

You won't be disappointed, customer satisfaction is #1 with Vinyl Window Pro.

Approximate cost of services:
$1,260.00
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Company Response

We are so happy to hear how satisfied you are with the windows that we have replaced in your home over the years! Thank you so much Judy for the amazing review, it definitely was a pleasure to work with you!

Kody.graham01
Kody.graham01
0 reviews Calgary, AB
10/10

Basement window replacement

Vinyl Window Pro did a great job replacing the window. Wore booties while inside the house, and did a great job cleaning up once the window was installed. I was worried about the wood trim and window casing but once they were finished, it looked like the window had been there the whole time. Thanks guys for a great job.

Approximate cost of services:
$750.00
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Company Response

Thank you Kody for the great review! We're so glad that you're happy with the job that we did for you. It was great working with you as well!

Private User
Private User
Private User reviews Calgary, AB
10/10

Bathroom window

I was in need for a bathroom window. Vinyl Windows Pro have supplied my entrance doors as well (awesome products and service, btw) so it was a no-brainer they were first choice for the bathroom window as well. The window itself is well done while the installation performed impeccably (final products actually turned out a lot better than I anticipated). Long story short, great customer service, prompt responses and high quality craftsmanship. Highly recommend!

Approximate cost of services:
$750.00
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Company Response

Our team wants to thank you for your amazing review! We are so glad to hear that you're so happy with all the work we have done for you! It was a pleasure working with you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Vinyl Window Pro

Vinyl Window Pro is a great Canadian company which operates mainly in Alberta. We have been selling and installing top of the line windows and doors for reasonable prices since 1985. Vinyl Window Pro offers services in the outer and inner communities in Calgary. Theses areas include Okotoks, Bragg Creek, Airdrie, Cochrane and Chestermere; but that won’t stop us from going further! The largest reason for our success within our category of window installation and supply is that there are no high pressure, commission based sales people involved. We come to your home to show you real samples of windows or doors. The samples show our quality and energy efficiency of the products we offer. This allows your window advisor to assist you in choosing the type of installation and style of available products on the spot! We aim to match or improve all current looks in the home to ensure the flow of design is equal to your home and preferences. Another benefit for us coming to your home is to give you the price in a matter of minutes. There is no need to wait for days to get your quote; We know our product and we know how much it costs! Our teams want whats best for YOU in your home. Give us a call at 403-456-6748 or email in your request to info@vinylwindowpro.ca to arrange a free in home quote and see the difference!

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Bow windows, Bay windows, Air Care windows, Tilt and Turn windows , Tilt and slide windows, Casement windows, Awning windows , custom shape windows ,sliding windows , hung windows. Steel insulated door systems, Fibreglass insulated door systems. Vinyl sliding patio doors, Vinyl French style doors, Professional Certified , licensed installers . All of our windows and doors are ENERGY STAR rated and made in Canada . We offer double glass , triple glass, tempered glass, laminated glass, bronze glass and IS-15 / IS-20 glass
SERVICES
Supply and install windows, entry doors and patio doors, as well as enlarge basement windows for egress and fire escape
BRANDS
Vinyl-Pro Window Systems , Sunview Patio Doors, EntryGuard Doors.
STYLES
Sliding windows, casement windows, awning windows, hung windows, picture windows, entry doors, patio doors, French doors.
SPECIALITIES
Egress cut outs, window installation, door installation, bow to build, bay to build, air care to build.
WEBSITE
http://www.vinylwindowspro.ca
YEAR ESTABLISHED
1985
NUMBER OF EMPLOYEES
20
RETURN POLICY
10 day cancellation.
PAYMENT METHOD
MasterCard, VISA, Cheque, E-transfer or Financing available
LICENSES
Calgary license, SeCOR
MEMBERSHIPS
BBB, Homestars
LIABILITY INSURANCE
Yes
DIPLOMAS
SeCOR, OHS, WHMIS, First Aid, Areal Platform, Fall Arrest.
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
500.00
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years lifetime warranty transferrable to new homeowners
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.