We saw John personally hand deliver a flyer to our door. We moved into the house last summer and on the 'wish list' was replacing the upper 1/2 regular glass on our front doors. I called Pinnacle1 on a Sunday late afternoon to leave a message but John picked up right away. I asked him when he might be able to do a quote and he said tomorrow if we were free. Monday he spent a significant time with us showing many samples he brought along. He explained the manufacturing process and the differences in quality between suppliers. I could tell from his full size samples that his products were superior to what I had seen before. We were only going to do the 1/2 original window. John suggested we place some full size samples up against the door opening and view them from both sides. This changed our minds immediately and we ordered full size panels. He said it would be a week or two before they would be ready. We were suprised when he called 4 days later on Friday saying the panels were complete and he was free to install them the next day! He showed up promply on time and did a very professional installation job. This included checking the door hinges, tightening them up, replacing a broken hinge screw, removing both door to cut the lower half and installing them. He then ran a very thin bead of caulking around both sides of the glass trim inside and out. Best caulking job I have ever seen. To me that was a sign of a true professional. Very friendly and personal as well. Highly recommend him if your in the market for these. I have attached before and after pictures.
- Approximate cost of services:
- $1,600.00
- Company Response
Hello Maggs & Sandy
Thank you for the very detailed review. I am happy that you are pleased with our services. You were great people to work with.
Thanks again
John