Two years ago we had our roof, eaves troughs, fascia and soffits replaced. Recently, we have been renovating our kitchen and two days after our new insulation and drywall were installed, the roof leaked, causing us to have to redo insulation and drywall in about a quarter of our kitchen ceiling. Kelly arrived immediately, along with Jim and D'Arcy to rectify the situation, which they did to our complete satisfaction. As an example of value added, they replaced shingles that had been removed by our gas fitter when he was putting a range vent through the roof; obviously this was not Hubbard's responsibility, but they chose to help us out and ensure that the vent would not leak in future. I truly appreciate this demonstration of excellent customer service.
- Approximate cost of services:
- $0.00
- Company Response
Hi Denise,
Thank you very much for taking the time to leave us this 10 star review. We appreciate that you contacted us immediately and that we were able to rectify the situation quickly. We were more than happy to replace the shingles removed by the gas fitter as a functioning roof is our top priority. Thank you again, The Hubbard Team