- Approximate cost of services:
- $3,000.00
- Company Response
Thank you Melinda, we always strive to take care of our customers when possible. Thank you for allowing us the opportunity.
Joe
Thank you Melinda, we always strive to take care of our customers when possible. Thank you for allowing us the opportunity.
Joe
Thank you Elsa, we were working in Markham anyways so it worked out well. Glad you're happy. Call us if you ever need anything door, garage door or window related
.
Thank you Michael,
It's a pleasure working for great customers. It was a tight door but we excel in those types of installs.
Thank you again!
Replacement Patio sliding door
Thank you so much. It's always a pleasure to work for such great clients.
Thank you so much. It was a pleasure working with you, the hospitality was greatly appreciated. The espresso helps to keeps us warm and working. We look forward to working with you in any future projects you may have.
Joe
Installation of brand new garage door
Thank you so much for the positive feedback. I must say a good customer is as important as a good contractor. Enjoy your door!
Thank you again.
As we discussed prior, your door had standing water and that is not a good thing and would void your warranty, there was never any mention of a tsunami seal neither had you requested that from us but to my knowledge it is not available from CHI as an option so we do not offer it. What would and will void your warranty was the insistence on keeping a concrete hump that keeps standing water in front of the garage door and not allowing it to wash away normally. Garage doors are not 100% water tight as you were told so the next course of action is for you to call the manufacturer as we requested you do. You falsified what was told to you and we DID return on numerous occasions both to balance the door and to apply more caulking along the Bottom to try and minimize water penetration. Understand that there is not a solid stop as a window or an entry door it is simply pressure from the rubber to the floor of the garage and unfortunately in your case that's not enough to stop the water. Once again we will act on any request by the manufacturer to try and help the issue you're having. We also have a posted video of the standing water problem you have that we cannot fix for you. There is in fact a seal at the bottom, side and top of your door. We went to the extent of adding extra caulking to try and prevent the issue to the point that water would just sit for prolonged periods of time in front of the garage. What your actual issue is your North facing home and Mother Nature as well as the cement grade on your garage. We have exhausted all options with you at the moment and there's nothing further we can do. As I said previously and will reiterate, we will act on any recommendations from the manufacturer. Anyone that would like to see the video of your door can visit our Instagram page at jr_management_group and see for themselves what the issue is.
Here's the link for those interested in seeing it
https://instagram.com/p/BS6yJuOj_dK/
Thank you for trusting us with your home. It was a pleasure working with you.
Garage door and total frame replacement
Triple Carriage Garage Doors and Garage Door Opener
Hi Helen
We are thankful for the trust you showed in us and are appreciative for the opportunity you afforded us.
We hope you enjoy the new doors.
Please call us if we can ever be of service again
Regards
Joe Fernandes
Rob Nunes
JR Windows, Doors & Garage Doors