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Leon's at the Roundhouse

Furniture
Toronto ON M3J2P1
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HomeStars
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Leon's at the Roundhouse
Star Score
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29%

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Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Leon's at the Roundhouse

Average customer rating:
6.7 10 (3 reviews)

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Zohaib
Zohaib
6 reviews Toronto, ON
0/10

Furniture purchase

We bought a TV stand with an electric fireplace from the Leon's Roundhouse a couple of weeks ago. At the time of purchase, we confirmed that the TV stand would be assembled on delivery. Leon's confirmed that it would be assembled and all we had to do was install the fireplace.

Sure enough, the TV stand is delivered in a box in a thousand pieces. When we speak to the delivery guys, they rudely drop the box, walk out and say call Leons. We speak to someone at Leons, who eventually apologized because (supposedly) nobody at the Roundhouse store knew that the TV stand was not assembled because "it is a new stand". They agreed to have their third party assembly company contact us to assemble the TV stand the next day. It's now been a week and I haven't heard a thing from them. We ended up putting it together ourselves.

In a nutshell, uninformed salespeople, rude delivery people, empty apologies and terrible service. Shop at your own risk.

Approximate cost of services:
$800.00
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Camilo in Bloor West Village
Camilo in Bloor West Village
8 reviews Toronto, ON
10/10

Furniture

Great store, especially for condo units. They delivered on time, and shippers are courteous and knowledgeable. You can expect a great service, from the store showroom, to the delivery at your place

Approximate cost of services:
$2,500.00
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Tyler in Queen West
Tyler in Queen West
1 review Toronto, ON

First Review

10/10

sofa

This location puts a contemporary and affordable spin on Leon's! The selections are fashionable and well suited to the urban space. Staff has helpful and the competitive prices didn't hurt!

Approximate cost of services:
$1,000.00
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