BEWARE! We ordered and paid a deposit at the end of August 2018 for granite countertops on a new construction. We had our cabinets installed in October and wanted our countertops installed as soon as practical. We had to call 6 times to get Tony to arrange for templating. Tony doesn’t return phone calls and can’t commit to any time frame for any of his services. I confronted him on December 20th to get countertops. He failed to deliver. We fired him but he has yet to return our remaining refund of $4300.00! They should not be in business!
Renovating in Kelowna is not fun, as it is so busy so all the trades are so busy. Tony and his staff are very friendly. The company was very busy, but did exceptional work.
This company used to be the best. A new owner took over and a wreck to deal with my job was ignored and the owner would not return my multiple calls. He says anything to take the money but will ignore you for weeks after.took them over 10 weeks to install. Staff are nice but it seemed to have high turnover with a new installer each week. Stay away.
Approximate cost of services:
$9,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Gerry's workmanship was over the top, in a good way. His attention to detail and accuracy was evident once the side gables were installed, as the light source brought everything into the light.
Approximate cost of services:
$5,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.