Replace hot water tank with tankless system and garborator removal
We have used Mr.Swirl twice and have been shocked by their amazing service, professionalism and work product. I say shocked because this level of service is hard to come by these days. From the dispatcher taking the call to the pros and the product, everything exceeded my expectation. That is rare.
Our hot water heater was leaking badly and clearly needed replacing. We researched our options and decided to go with a tankless water system to save space and energy. Quoted price ranges were 3000 - 6000 but not all shops had the expertise or the ability to do this within a few days. We chose Mr. Swirl because we had been happy before with Daniel's work on our garborator.
Adam and Chris showed up and did a fantastic job which obviously entailed ensuring proper installment of this sophisticated system but also getting the gas lines correct and considering our requirements for a future reno to the house. The job took about 6 hours and Adam came back the next day to make sure the vent through the roof was a perfect fit with proper capping. They upheld their estimate and we couldn't be happier with the workmanship. I feel that I can call them if I ever have questions in the future and I will recommend them to friends, family, and the insurance company I work for.
As a side note regarding those reviews commenting on cost: Mr. Swirl always provides an estimate - there are no surprises. You should go out and compare prices/terms and do your research as a consumer. There probably is a cheaper option and that is within your control to find or not.
- Approximate cost of services:
- $4,000.00
- Company Response
Anne, we appreciate your review and thank you for taking the time to provide us with your feedback. Mr. Swirl strives to provide our customers with exceptional customer service from the first phone call to getting the job done in a professional and timely manner; even after the job is finished with our guarantee. We always quote our customers a price up front instead of charging by the hour, that way there are no surprises; and our prices always include dependable, fast and friendly service.
We look forward to serving your plumbing and drainage needs in the future. And please contact us if you have any questions or concerns.