Called Mr Swirl to look at my main bathroom toilet. Told operator that one of the bolt had come off and the toilet is loose, it could be the flange that needs replacing. When Mr Swirl arrived, I was quoted $400 to remove tank and reinstall tank. When he removed it, he said the flange was crank and needs to be replaced and will have to give me a new quote. $770 was the total cost to remove toilet, go purchase the flange and come back to install the flange and toilet. It took 3 hrs ($257/hr). When I inquired, They said it was the standard rate and it was not a mistake. They charge by the job and not by the hour. I am pretty sure I got taken here. I certainly will not call them back, when I told my friends and family they all said it should have only cost $300 max. I called a couple other companies and found out that it was around $300-$400 to do the job. Lesson learned for me. Never going to use them again. Never ever written a review but I thought folks should know.