SRK Plumbing and Drain

Plumbing
Orangeville ON L9W
Write a Review
Write a Review


HomeStars
Plumbing
SRK Plumbing and Drain
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for SRK Plumbing and Drain

Average customer rating:
9.9 10 (80 reviews)

Sort by

Private User
Private User
1 review Scarborough, ON
10/10

Fix leaking shower

Very courteous, on time and on budget.
The shower was leaking and temperature was erratic.
He diagnosed and replaced siezed mixing valve, handle and cover

Approximate cost of services:
$385.00
Was this review helpful?
Company Response

Thank you for sharing your experience with us. We are happy your shower is working as it should.
We look forward to helping out in the future.
Regards,
Stefano

Liz in Toronto
Liz in Toronto
1 review , ON
10/10

Great service

Great, friendly service and reasonable prices. Steven was on time, assessed what was needed quickly and had the issue fix fast. Provided me with options and cost so I could make the right decision for me at my budget.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you Liz for the great review. It was my pleasure helping out with your new shower fixture. I look forward to serving you in the future.
Regards,
Stefano

Chris
Chris
1 review East York, ON
10/10

Clogged drain

Another day another plumbing issue. I can not thank Stefano and Marco enough. They are friendly, reasonable, and extremely efficient! After trying to resolve a clogged drain myself I had to call in reinforcements. Marco came the same day, walked me through what he was doing, and went above and beyond to ensure the space was left clean afterward. I got to witness the swirl of the water draining for the first time since we moved in, and what a beautiful sight that was!

I have dealt with many plumbers in the past and have always had concerns whether it be due to price or the overall interaction but every instance with SRK has been wonderful. Highly recommend.

Approximate cost of services:
$420.00
Was this review helpful?
Company Response

Thank you for taking the time to tell us about your amazing experience. Our customer satisfaction is our top priority. We look forward to helping with any of your future needs.
Kind regards,
Stefano.

Paul
Paul
2 reviews Guelph, ON
3/10

Laundry Room plumbing

At first Stefano was great, very responsive. But after installing the wrong plumbing fitting (dishwasher wye instead of a washing machine wye), he left for vacation and couldn't send anyone else to rectify the deficiency. He finally scheduled a visit for two weeks later, then cancelled due to a delay in his return flight from vacation, which I completely understand, however, i haven't heard from him in over 2 weeks and had to hire someone else to fix his mistake. I respectfully requested a partial refund but still haven't heard from him after another week. Meanwhile, he knew that we couldn't use the washer due to his deficiency, but still no response/empathy. Very disappointed.

Approximate cost of services:
$750.00
Was this review helpful?
Company Response

Hi Paul,

I’m sorry to hear you feel this way about our service. I truly value your feedback and want to address any concerns you have. Unfortunately, I was dealing with phone issues while overseas and couldn’t communicate as promptly as I would have liked.

During our initial visit, we discussed your vision, with a picture you showed me and I believe I delivered exactly what you wanted. If the appliance technician faced challenges, it may not be solely my responsibility. I also recall lending you an expensive tile bit to assist with your renovations, which I was happy to do.

I previously offered a partial refund to help resolve this, but I haven’t heard back. Please let me know how we can make this right for you.

Best wishes,
Stefano

Roy in Mississauga
Roy in Mississauga
6 reviews , ON
10/10

Sump Pump replacement

Contacted Stefano as our sump pump had stopped working. It is important as we live in an area with a high-water table and on septic systems. Not only was Stefano willing to replace the sump pump he understood the need to get it done as quickly as possible. Within two days he came and replaced the pump. It worked better than the older model. He was great - communicated all the options, was extremely polite and made quick work of the replacement. Will definitely use Stefano again.

Approximate cost of services:
$875.00
Was this review helpful?
Company Response

Thank you Roy for the awesome review.
We look forward to providing excellent service for you in the future.
Regards,
Stefano.

Private User
Private User
1 review Orangeville, ON
10/10

New softener water

SRK really deserved 5 starts. I contacted Steffano, told him about the troble that I was having with water pressure. He showed up at the same day to diagnosis the problem, end up being my water softener unit. He hook me up with an awesome deal on a new unit, picked up the new one, swap them and also get rid of the old one. Clean and quickly he solved my problem.

Approximate cost of services:
$2,800.00
Was this review helpful?
Company Response

Thank you for the great review.
It was a pleasure assisting you with your water softener.
We look forward to providing excellent service in the future.
Regards,
SRK plumbing

Julie BT
Julie BT
1 review Mississauga, ON
10/10

HIGHLY RECOMMEND!

Stefano is 5 stars!
From the moment he entered my home, he respected it and took care of it as if it were his own.
I get so anxious doing home repairs and he made me feel comfortable and confident from the start!
We had a leaky ceiling and we couldn't figure out where it was coming from.
In minutes he opened a small hole and found the problem. He fixed it and now, no more leaky ceiling!
Such a great, stress free experience!
Cant recommend SRK Plumbing and Drain enough!

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you Julie for the awesome review.
It was a pleasure helping you guys locate and remedy the issue. I look forward to providing excellent services for you in the future.
Kind regards,
Stefano

Private User
Private User
Private User reviews Mississauga, ON
10/10

Full replumbing of basement

Stefano was able to completely take out and replace the plumbing done in my basement prior to owning my house.

Our water pressure was extremely low and we continously had water back ups and sewage smells in our basement. Upon inspection he found that several of the connections had broken off and needed replacing.

Our basement was partially finished and we ultimately decided to increase the size of our washroom and have a full laundry room. Stefano took care of all the plumbing and recommended amazing vendors for all pf the other trades to make the process way easier than expected.

I've never had a better experience with a trade, and not only is Stefano a true professional, he is extremely down to earth and explains things in a way that make sense to people not well versed in plumbing.

I appreciated that he didn't try to upsell us and was genuine about exactly what we needed to ensure we never had any issues in the future.

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Wow! Thank you for the fantastic review.
I'm glad you had an amazing experience with SRK. We look forward to helping you out in the future.
Kind regards,
Stefano

Private User
Private User
1 review Vaughan, ON
10/10

Excellent service and expansive knowledge and experience

Stefano and his team are very knowledgeable and experienced. They were able to identify all plumbing deficiencies throughout our new home and rectify any issues promptly. They were on time and within their quoted cost. Very nice people and very respectful. I would highly recommend SRK Plumbing. 5 Stars *****

Approximate cost of services:
$2,100.00
Was this review helpful?
Company Response

Thank you for taking the time to leave us a great review. We pride ourselves on customer satisfaction and delivering unmatched quality workmanship.
We look forward to helping out in the future.
Best wishes,
Stefano

Private User
Private User
1 review Mississauga, ON
10/10

Main vertical drain pipe fix

My main vertical drain pipe cracked. Stefano provided the initial quote by email based on the photos I sent. After additional details on type of the crack were discovered he asked to come and take a look to make sure nothing is missed. The inspection was free, the explanation of the fix was straight forward, the quote did not change, and the work was done that afternoon. It was a no fuss experience.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you for sharing your experience with SRK plumbing and drain. We look forward to providing excellent service for you in the future.
Kind regards,
Stefano.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about SRK Plumbing and Drain

At SRK Plumbing & Drain, we are a leading provider of comprehensive plumbing solutions, serving both residential and commercial clients with unwavering dedication and expertise. With years of industry experience, our team of highly skilled and licensed plumbers is committed to delivering top-notch services that exceed our customers' expectations.

All workmanship is backed by a satisfaction guarantee.

Call us for your free quote today!

CATEGORIES
Plumbing, Drain Services, Drainage Contractors, and Water Filtration & Purification
WEBSITE
https://www.srkplumbinganddrain.com/
PAYMENT METHOD
Cash, Cheque, E Transfer
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.