This was the second time my wife attempted to move an oak desk from her office downtown to her office on the 3rd floor of our house. First time, the movers (Larceny and Sons) got the unwieldy thing as far as our porch before "realizing" that her office was up several flights of stairs and tried to jack the price on her. By the time she was finished with the police, the desk was back on the truck and back at her office. This time she called Cargo Cabbie. They gave her a solid quote - and when they couldn't make it at the last minute, they apologetically reduced the quote by forty bucks and rescheduled for the next day. When the guys arrived they asked to see the office where the desk was headed. The "Boss" (who's name escapes me), measured up the doorway and the desk and informed me he was concerned that the desk wouldn't get through. I have a similar desk in my office - a mirror image of my wife's space and told him I had confidence it would make it through. He shook his head and suggested that the desk ought to be disassembled - but there was an additional price for that. We'd already been hosed by another outfit the week before and I was wary. I insisted it would make it up the stairs. He measured again and said, "Tell you what - let's make a deal. I'm going to take that desk apart and put it back together inside the office. And you...are going to write a nice review on the internet. No extra charge" Well, it gives me great pleasure to share this story and to recommend these guys. It's a rare treat these days to encounter somebody honest, caring and happy to be of service. And all they want in return is your repeat business and for you to share the good word. Consider it done. RM
- Approximate cost of services:
- $200.00
- Company Response
Hi Richard,
Thanks so much for the detailed response! This is the kind of personal, and local service that we hope to provide to all of our clients. We are trying to change the face of an industry that is full of companies who squeeze as much money out of clients as possible, while getting the job over with as fast as possible. To succeed as a service provider in this environment of up-to-the-minute online reviews, we have to be incredibly flexible and responsive to the wishes of our clients. If we prioritize reviews and referrals, the business will follow. Thanks again!
All of us @ Cargo Cabbie