We had a water feature in our sunroom that leaked causing significant tile damage in that room and some additional damage in the basement room below it. We originally found Wallace Fleming on Homestars and decided to meet with them after reading all the positive reviews. We were impressed by their thorough assessment of the damage and plan for repair, and felt very confident hiring them. The repair process was seamless - someone was on site every day to manage the trades and update me on the process, the work was completed well within the timeframe that they estimated, and it was on budget. I requested a couple of last minute changes and repairs outside of the scope of the sunroom / basement and those were also accommodated quickly and without issue. Since first reaching out to Vaughan and the team, I have been more than impressed by their responsiveness - they answered all of my (often mundane) questions thoroughly and promptly and provided a level of service and professionalism that I haven't experienced in dealing with other contractors and trades in Calgary. I wouldn't hesitate to hire Wallace Fleming for future work or to recommend them to others. In fact, we did have another unrelated issue come up and hired Wallace Fleming to help with that repair as well. Our sunroom looks even better than it did in the first place thanks to Wallace Fleming!
- Approximate cost of services:
- $20,000.00
- Company Response
Hi Michelle.
Good to hear that you are pleased with the work completed. We agree that the work looks great and, as we always expect with each and every project, is an improvement on what what there. (-: I'd like to point out that there are no mundane questions, only mundane answers! You questions were valid and deserved unambiguous answers given the relative complexity of the work.
So we do hope you enjoy the new space and be sure to reach out should anything come up that requires our attention. Thanks for the opportunity to complete the work. We appreciate it!
Regards,
The Wallace Fleming Team