Carpet cleaning and reinstallation of carpet
I called Five star after calling another company called Soft Surfaces and getting a luke warm response from the ownwer/mgr.
we had a sewage back up in our basement that ran out on to the carpet and saturated part of the underpad as well.
Bob Geran advised me what he was going to do and was there the next day to replace the damaged underpad, clean and deodorize the carpet and restretch it back to the wall and even cleaned the stairs leading down to the affected area.
He was able to save the carpet from being replaced and it looks like new again. Great customer service, we were so impressed by his efforts that we gave him 6 area rugs that were sitting in storage that belonged to my wife's late mother and needed some repair as well as a thorough cleaning.
He brought the area rugs back a week later and did a great job on the repair and cleaning of them.
They are all back in use in different areas of the house and they look fantastic!
Great customer service and I will definitely use his company again.
thank you Bob for all your help in solving our problem with the basement flooding.
- Approximate cost of services:
- $500.00
- Company Response
Thank you so much Lorne for your very nice and kind review. We appreciate your business and your very positive feed back on our green cleaning services. We are also very happy and proud that we met your expectations. It was our pleasure to provide our services to you. Looking forward to do more business with you in future. Thank you so much for your recommendation and referral.
All the best.
Five Star Cleaning Management