5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
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96%

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Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (496 reviews)

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puja in Toronto
puja in Toronto
1 review Toronto, ON
10/10

House cleaning

I have been using their bi weekly house cleaning services for a few months now and it has been a very good experience. Bob & Lisa are very understanding, helpful and professional. Their cleaning staff is hard working & sincere.
I would always recommend them.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much dear Puja for your ongoing trust, co-operation-and your business with us. We really appreciate your review and your positive feed back. It is our pleasure to provide our services to you each time. Thanks for referral. Happy holidays. All the best.
5 Star Cleaning Team

Private User
Private User
1 review Richmond Hill, ON
10/10

Project manager/ owner

The Five Star team team did an excellent job on the recovery of the water damage that came in from us being a roofing contractor / mechanical equipment and their promptness and professionalism was by far amazing I recommend the services to everybody

Approximate cost of services:
$3,500.00
1 of 1 people found this review helpful.
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Company Response

We greatly appreciate your co-operation, your trust and your excellent review on our business in couple of times that we provided our water damage services. Thank you for referral. All the best, Happy Holidays.
5 Star Team

Daisy
Daisy
1 review Markham, ON
10/10

Cleaning for House, rugs and runners

Excellent job.....the money that I paid them is worth every penny. I found them on homestars based on great customer reviews. I chose them because i needed a company that can clean my house, rugs and sofa all together as a package although they send different crew for cleaning and rug puck up and for sofa cleaning but all were perfectly arranged by Bob and Lisa at 5 STAR. We are very happy and contented with their cleaning services, punctuality and professionalism.
I highly recommend this company.....I'm a very satisfied client. Thumbs up

Approximate cost of services:
$1,500.00
1 of 1 people found this review helpful.
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Company Response

We appreciate for taking time to write about your very positive feed back, excellent review and about your amazing experience with our one stop cleaning services where all can be arranged with the same company with special great cost. It was our pleasure to provide our services to you in your beautiful house. Thank you for your referral. Looking forward to provide our services to you in future. All the best. 5 Star Cleaning Team

Sam
Sam
1 review Markham, ON
10/10

House and carpet cleaning package

We where moving to new house and need full package house and carpet cleaning Service, 5 Sstar was refred to us by a friends who user the recently and was very happy. Bob arramge for cleaning crew care in online shaye early morning and fdid the cleaning and then carpet cleaning crew care in and did the carpet cleaning. We where very happy with the great, effivient, profesdional Service. We Will user their Service again and we happy recomendation them to others

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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Company Response

We do our best to provide our greatest services. We are glad we could meet your expectation. Your acknowledgement and appreciation of our services are greatly valued and appreciated. Thank you so for your great review and your trust in our services and very positive honest experience. We appreciate your recommendation. Your referral is our business card. All the best. 5 Star cleaning Team

Akos in Toronto
Akos in Toronto
1 review Toronto, ON
0/10

The Worst post Renovation cleaners ever

I called 5 Star's for my cleaning my newly bought bungalow post renovation on November 24, 2018. On the phone they are nice and courteous and give you all the reassurance of quality work as they have been in business for over 20 years. When they come and do the work it is a different story, they make sure they take longer than required but just do a shabby job, I called the office afterwards Lisa and the husband to raise my concerns and since they had taken my credit card details before booking and they can charge you , they talk to you any how , infact in a very very rude manner and say some words to you you wonder if these are the nice people ypu spoke to earlier before the contract., My word of advice to any one is dont trust them , they do not work for you, all they care about is the money which they make sure they get your credit card details before they come out and do your work, their cleaning makes your house more dirty than before,...............Never again 5 Stars

Approximate cost of services:
$767.50
3 of 3 people found this review helpful.
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Company Response

Hi Akos,

We sincerely apologize. Our goal is to always provide and exceptional customer service and high quality work.
We are sorry you had a bad experience with our service, your feedback is very valuable for us. We will be working hard on ensuring all of our employees are respectful and diligent. 5 Star Cleaning Team

ASHLEY
ASHLEY
1 review Toronto, ON
10/10

Newly renovated house

5 Star cleaners arrived on time. They had all the cleaning supplies needed for cleaning . They were very detailed , fast, professional and friendly ladies to work with. We managed to clean all the areas that been asked to clean in allowed time. We were very happy with their cleaning services.
We recommend their amazing services to others and we will use their services again.

Approximate cost of services:
$400.00
2 of 2 people found this review helpful.
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Company Response

Thank you for acknowledging all the great qualities in our cleaning ladies that we are proud of. We appreciate your excellent review, your business and you recommendation. Our professional, punctual and dedicated cleaners with all supplies needed for cleaning are ready to provide the same day or any day services from regular cleaning to post renovation cleaning in both residential and commercial areas in GTA and Toronto. All the best. 5 Star Cleaning Team

Peter
Peter
4 reviews Toronto, ON
10/10

Full Basement cleaning

Lisa sent two ladies in very short notice. The ladies cleaned up the whole basement . I'm very impressed with their detail work. I would highly recommend 5 Star Cleaning.

Approximate cost of services:
$445.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much Peter for your great feed back and excellent review in our short notice, the same day cleaning services. We are very happy we could meet your expectation and beyond. All the best. Looking forward to provide our services again.
5Star Cleaning Team

E in Richmond Hill
E in Richmond Hill
1 review Richmond Hill, ON
10/10

Excellent cleaning, pleasant staff

Excellent cleaning services and pleasant staff. They are on time, professional and do a consistently good job. Happy so far after multiple bi-weekly cleanings! We have had the same cleaners each time which is nice because we can build a relationship with them.

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much Mr. E. for your ongoing business, rust and your excellent review for our cleaning services. It is always our pleasure to provide our services to you and your lovely family. Your prompt communication and co-operation with our cleaning team are greatly appreciated. All the best
5 Star Cleaning Team

Pari
Pari
1 review Mississauga, ON
10/10

Basement inspection and mold protection

Their team is professional and have attention to detail. Bob has a great personality that makes customer experience enjoyable.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

We appreciate your great review and for your recommendation. We are glad we could help. Good luck with your new home.

Private User
Private User
1 review Markham, ON
10/10

Water damage services

Our bathroom flooded and water damaged the hallway too. We called 5 Star cleaning ,they came and dried the wet areas, they set equipment to dry it. We were very happy with their services. We recommend their great customer services to my friends and others.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

We are very glad we could help in your emergency situation. We appreciate your great feedback and your review. Thank you for your referral. All the best. 5 Star Cleaning Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning provides professional and licensed Water Damage Restoration Services for all of Toronto & GTA. Our team responds to projects 24/7 for immediate Water Damage Remediation to prevent secondary damage to your home! Our team is experienced, licensed, and fully equipped to deal with Water Damage issues in Homes, Condos, basements, and Commercial properties. Call us now for free phone consultation for your Water Damage Service need. Big or Small, we do them all! 416-315-7562

5 Star Cleaning Team also provides POST RENOVATION CLEANING SERVICES, MOVE IN/MOVE OUT CLEANING SERVICES, AND REGULAR HOUSE CLEANING SERVICES. Our in-house cleaning team is dedicated to providing DEEP CLEANING services around your priorities and goals for the cleaning services. Everything in the house is included in our cleaning packages, and we provide all equipment and supplies for professional house cleaning projects. Call us today for free phone consultation for all of your house cleaning needs. 416-315-7562

5 Star Cleaning, provides professional rug and carpet cleaning, Upholstery Cleaning, Scotch Guarding, and Stain Removal Services in both residential and Commercial areas in the GTA and Toronto areas. For booking call, 416 315 7562

Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Mold Detection & Removal, and Renovation Cleaning
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.