5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
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96%

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Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (496 reviews)

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Merry .
Merry .
1 review Richmond Hill, ON
10/10

Flooded basement

Very happy with the 5 star claning water damage sevices. They were very professional and fast . The cleaning and repair result was great.
I will recommend them to others. Thank you Danial and Bob for your excellent ustomer services.

Approximate cost of services:
$1,500.00
6 of 6 people found this review helpful.
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Company Response

Thank you so much dear Merry for using our water damage services and it was our pleasure to help in your emergency situation. We greatly value your excellent review and your very positive experience with our services. looking forward to provide our cleaning and restoration services to you in near future,
all the best and enjoy your summer.
5 Star Cleaning Management Team

Anna Lannon from Richmond Hill
Anna Lannon from Richmond Hill
1 review Richmond Hill, ON
10/10

Carpet Cleaning

I had a wonderful experience with 5 Star Cleaning and Bob Geran who treated me very well. I would highly recommend this Company and have done so already. My carpet need cleaning badly and Bob picked it up and brought it back very clean. I was very happy with this service.
Anna Lannon

Approximate cost of services:
$225.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
7 of 7 people found this review helpful.
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Company Response

Thank you so much dear Anna for your business and excellent review on our rug cleaning services. We greatly appreciate your referrals and recommendation. It was our pleasure to do business with you. Looking forward to provide our services to you again in future. All the best and enjoy your summer.
5 Star Cleaning management team.

Heidi R. from Toronto
Heidi R. from Toronto
4 reviews Toronto, ON
9/10

Carpet Cleaning

We had renovations done, creating a lot of dust and wear in carpeted areas, and needed a really good clean. Due to reno delays, I was forced to call and reschedule my appointment for cleaning twice, but 5 Star was very accommodating and changed my bookings with no problems.
The two technicians arrived on time and did the job quickly, and were very pleasant to deal with. Would definitely use again and recommend!

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
6 of 6 people found this review helpful.
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Company Response

Thank you so much dear Heidi for taking time and writing a great review on our cleaning services. We appreciate your input, your business, your referral and the tip. Enjoy your nicely renovated and clean home. Looking forward to provide our services to you again in near future. Enjoy your summer.
5 Star Cleaning Management Team

Raj from Toronto
Raj from Toronto
1 review Toronto, ON
10/10

Carpet Cleaning

This is the second location that we have used 5 star for carpet cleaning services. Once again, they performed excellently. They arrived on time, were courteous and professional and paid attention to details. Will use them again as the need arises.

Approximate cost of services:
$250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
6 of 6 people found this review helpful.
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Company Response

Thank you so much dear Raj for your ongoing business and your excellent review. It is always our pleasure to provide our services to you. We greatly appreciate your feedback and your support. All the best to you and your family. Looking forward to do more business with you in future.
5 Star cleaning management Team

Jennifer Leung from Thornhill
Jennifer Leung from Thornhill
8 reviews Markham, ON
10/10

Water Damage in Basement

Our sprinklers system had just been serviced and we were told everything was in good working order. 5 hours later my basement was flooded. 5 Star Cleaning came the very next day and did a full analysis of the area and recommended only what was necessary to dry everything properly. Fast, friendly and reliable.

Approximate cost of services:
$8,000.00
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7 of 7 people found this review helpful.
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Company Response

Thank you so much Mrs. Leung for your excellent review. We appreciate your positive feedback on our water damage services. It was our pleasure to do business with you. Looking forward to provide our green cleaning services to you in future.
All the best to you and your dear family

5 Star cleaning Management

Grace Lee from Toronto from Mississauga
Grace Lee from Toronto from Mississauga
1 review Mississauga, ON
10/10

Flood and water damage at my house

5 Star dry all respond was quick. The services was great. Bob and his crew were knowledgeable and professional to deal with. They did what they promised to do. Bob even washed a couple small rugs for a very fair price. The restoration result were very satisfactory. We will use their services again in future. We would recommend them to others.

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
12 of 12 people found this review helpful.
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Company Response

Thank you so much Mrs Lee for your excellent review and we greatly value your feedback. We appreciate your business. We are looking forward to do more business with you in future. All the best.
5 Star Dry All Management team

Joseph from Toronto from Toronto
Joseph from Toronto from Toronto
1 review Toronto, ON
10/10

Flooded basement

I have a special thanks for Bob from 5 star cleaning restoration who helped me with my flooded basement with my insurance claim and deductible.. I was also very happy with the greatest water damage restoration services I got from Bob and his crew. I would for sure use their services again and I recommend them to others.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
8 of 8 people found this review helpful.
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Company Response

Thank you so much dear Joseph for your excellent review and your business. We are glad we could help you and your lovely family during your flooded basement and it was pleasure to do business with you. We appreciate your positive feedback and your great referral for your restoration services. Looking forward to do business with you again in future with our cleaning and restoration services. All the best to you all. Enjoy your weekend.

5 Star Cleaning Management Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning provides professional and licensed Water Damage Restoration Services for all of Toronto & GTA. Our team responds to projects 24/7 for immediate Water Damage Remediation to prevent secondary damage to your home! Our team is experienced, licensed, and fully equipped to deal with Water Damage issues in Homes, Condos, basements, and Commercial properties. Call us now for free phone consultation for your Water Damage Service need. Big or Small, we do them all! 416-315-7562

5 Star Cleaning Team also provides POST RENOVATION CLEANING SERVICES, MOVE IN/MOVE OUT CLEANING SERVICES, AND REGULAR HOUSE CLEANING SERVICES. Our in-house cleaning team is dedicated to providing DEEP CLEANING services around your priorities and goals for the cleaning services. Everything in the house is included in our cleaning packages, and we provide all equipment and supplies for professional house cleaning projects. Call us today for free phone consultation for all of your house cleaning needs. 416-315-7562

5 Star Cleaning, provides professional rug and carpet cleaning, Upholstery Cleaning, Scotch Guarding, and Stain Removal Services in both residential and Commercial areas in the GTA and Toronto areas. For booking call, 416 315 7562

Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Mold Detection & Removal, and Renovation Cleaning
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
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