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Fresh Interiors Carpet care

Carpet & Rug Cleaning & Repairing
CONCORD ON L4K3M1
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Melissa in Toronto
Melissa in Toronto
1 review TORONTO, ON
0/10

Carpet Cleaning

Absolutely unprofessional, unreliable and disorganized! I booked an appointment with fresh interiors over a month ago and Christine said the earliest appointment was the 22nd of September which was over a month from the date I had called, mind you I had been trying to call for over 3 months to get a previous job done since I already bought the coupon from Fabfind and the phones just kept ringing till one day the mailbox was just full. I agreed to the date and was told that I could get a confirmation call the day before.. I never got the call and when I tried to call no one picked up throughout the day. The next day the day of the carpet cleaning I called to confirm and Christine said that the cleaners would be there at 2 like planned, 2 o clock came and left and they were no where to be seen. I kept calling christine since I had cleared my schedule for the day and she said she would call me back after she spoke with the cleaners. At 4pm I called again to find out what the hell was going on. She then told me that they wouldn't be able to come today since she has no clue where the cleaners are! and if we could reschedule .... to top it off she gave me some story about being busy in her life and planning other personal events. VERY UNPROFESSIONAL!!! I do not care to know what is happening in your life that obstructs your work, don't expect any sympathy from me after you have been so inconsiderate with my time! As a customer I expect a service of a certain stature and Fresh Interiors certainly does not meet that standard. I am very very dissatisfied with their level of service, they did not even offer any compensation just a quick sorry! I DO NOT RECOMMEND THIS COMPANY TO ANYONE!

Approximate cost of services:
$45.00
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