Sofaland

We purchased an accent chair, but when we picked up the box from the warehouse and opened it at home, it was the wrong colour. I called the Southside Edmonton sofaland location and spoke to Cyrus. He promptly helped fix the problem. Luckily the colour I had ordered was in the warehouse. He first wanted us to drop the wrong one back and pick up the new one, saying there's a $99 delivery charge. But considering it was sofa land's fault we ended up with the wrong chair and I did not have ready access to a vehicle, he was able to arrange free pick up and delivery for the next day. The next day the delivery guys called before they came, waited 5 mins extra for me to get home, and were very courteous and polite. So overall a good experience!