Shuttle Moving

Moving & Storage
Toronto ON M3H 5S4
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HomeStars  >  Moving & Storage in North York  >  Shuttle Moving  >  Very poor customer service
T.P.
T.P.
5 reviews Toronto, ON
1/10

Very poor customer service

Eddy and his team did not turn out to be experienced during our move from a townhouse to a 4 bedroom home....they ended up breaking my expensive and sentimental king size bed headboard because of the lack of experience they portrayed....Eddy told me that he would submit an insurance claim to cover the cost of a new headboard the very next day....it has been almost 3 weeks and no response from Eddy...I left him numerous messages and email and he has yet to respond....their truck was very dirty and most of my furniture had rust stains from the floor of the truck ...I would definitely not recommend him to anyone... there are many great moving companies around but this company is definitely not the one I would never look to for their service......

UPDATE AS OF APRIL 16th/2018 - After numerous phone calls, text messages, and emails with no response over 3 weeks, Edward finally dropped off a cheque covering the cost of a new headboard.

Approximate cost of services:
$1,100.00
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Fake review