Airco was recommended by two people, both of which had new furnace installations done and both very happy with the end result. Our situation was different; the gas valve on our 20 yr old mid-eff furnace finally gave it up; technician Dan came out and confirmed the problem, installed the new valve & just before testing it - went hmmmmm - oops - the supplier provided the wrong replacement valve. Dan went back to the shop, luckily had the right valve there, came back and installed the correct one. We were the last call of the day, so now it's 8:30pm by the time Dan finished. The proof that they stand by their word? - the correct valve was higher cost than quoted, but stood by the quote provided. That was impressive. I've had many a contractor change the price on an oops like that in the past - but Airco took responsibility for the error.
Would I recommend Airco? Absolutely - from the email appointment reminders to pre-call arrival to professional introduction to sound technical installation to easy payment options - everything went according to plan.
Call Airco first - get the job done right.
- Approximate cost of services:
- $535.00
- Company Response
Thanks Mark! We appreciate your understanding. Our industry can be a complex business with so many details. Sometimes in the rush of the day, we are supplied the wrong product and pricing, but it happens so rarely and we really do believe in taking responsibility, making things right when it's within our control. I'm glad we could get your heat on that evening.