The sales process with Erin was very thorough and informative. She took the time to find out what we were looking for, what our budget was and helped us break down the differences between Nomad's quote and other roofing company quotes we had received. She was willing to make some adjustments to the scope of work to get closer to our budget while still getting a high-quality roof installed. The installers were very nice the whole time they were there and cleaned up after themselves. I was a bit surprised to see that they used our wheelbarrow without asking - but if it made their work easier I supposed I don't mind. The only downside was the fact that it took 3 days to complete the job as opposed to the 1 day we were expecting - but I appreciate them taking their time to ensure the job was done well and not rushing the work. We are happy with our new roof and will recommend Nomad to our friends.
- WOMO Certified Review
- Approximate cost of services:
- $5,000.00
- Company Response
Thank you for the feedback. My apologies for our crew using your wheelbarrow without your permission. I would have brought them one had I'd known and I will be addressing this with the crew chief. In this time of pandemic, our steep roof crew is a smaller crew then typical and they did take longer than originally anticipated to complete your roof. Other than those two concerns, I am glad we were able to meet your expectations and needs. Cheers, Erin.