Floors Direct North

I ordered some Armstrong hardwood flooring from Floors direct north. Ben gave me a very competitive price. I paid $3000 deposit and suppose to have delivery in a month. Once I received the items I noticed some issues with few boxes at this point I called Ben and explained him the issues. He was very calm and offered to replace the damaged boxes or ordering a new batch for me. I explained him that I was not sure if the next batch was going to have the same issues or not and I needed to do more research to pick the right wood for my house, so I asked him to cancel the order and take back the hardwoods. He mentioned that he was ok with whatever I decide and he wants me to be happy at the end. He was very fair and professional to refund me the whole deposit without charging me for delivery or restocking fee!