Floors Direct North

I had the carpeting ripped out of my whole house and had hardwood installed in all the rooms - except the kitchen and bathrooms- and carpeting installed on the stairs and upstairs hallway.
Jeannie and her crews were OUTSTANDING. Sanketh helped me chose the best products for my needs, tastes and budget. Their prices were the best of the six companies I surveyed. And, although their prices were lower than other companies, the quality of their products was the same or better than the other companies'. Brad delivered the flooring on time and was very pleasant and helpful. The hardwood installation was done beautifully. Ivan and his crew laid out the pieces to best match the colour and patterns throughout the rooms. The cuts were precise. Nothing was measured "close enough". All his crew were polite, helpful and respectful. I was home for most of the installation and I never heard any swearing. My carpets were installed a week later. Again, Del and his crew were professional and respectful. I can't see the cuts around the spindles in the hallway or the stairs nor can I see any of the seams anywhere. The carpet height matches the hardwood floor height. Both crews cleaned the house of sawdust and carpet 'fluff' before they left.
I am planning to have vinyl flooring installed next summer. There is no doubt in my mind where I will go to get it done.

Special thank you to Sanketh and John for their excellent service and professionalism in earning our business. The installers of our carpet and new laminate flooring worked hard moving a lot of furniture and did an excellent job installing both. It was a pleasure doing business with this company and we would not hesitate to call them again.

We just installed hardwood flooring in our leaving room. The customer service that we received from Jeannie was so helpful and honest. She answered every concern we had with patience and professionalism. We were pleased to find someone that honest and they are not only knowledgeable about their products but they care about their customers. Jeannie took the time to explain to us the various options of wood we could choose from, how each could be installed, and worked within our budget. We will recommend Floors Direct North to all of our family and friends. Thank you Jeannie.

Hugs Amalia & Peter - Newmarket

We were very satisfied with the staff at the store, they were very courteous, helpful and patient. The installers for hardwood and carpet were real pros and did a marvelous job. Both of the teams showed up on time and finished as planned.We were very satisfied with the results an highly recommend them.

Excellent service from deciding on the type of carpet we desired with advice from Sanketh, to a very expert installation from Del, Jason and Mike.
A flaw was noticed in the carpet on installation and Sanketh rectified the problem by dealing with the supplier quickly to our satisfaction.
We are pleased with the results and will go back to Floors Direct for future flooring needs.
A great staff who aim to please.

I thought the service was ok. They have people that don't work for the company to install the carpet. I would use them if you are looking at flooring on a budget.

Four hundred and eighty square feet. Done in one day for a great price. Laminate floor. Thank You. Great Team. Great Job. Store is close to my home. Beautiful Floor.

Floors direct had a huge job removing tile, carpet and hardwood and installing new wire brushed hardwood in our home. To avoid the mess, we went on vacation while they did the work and I never worried about a thing. We came back to a job well done. Thank you to Jeannie for all her help working with us and to Ben and co. getting the job completed around our other renovation schedule. It's been 3 months and the floors are beautiful, everyone comments on them. Couldn't be happier!

We just installed engineered hardwood flooring in 3 bedrooms. The staff at Floors Direct North were absolutely amazing in helping us choose a flooring that best suited our family's needs. Will be back in the future to purchase flooring for our basement.

The job was well done. Some issues cropped up. The floors were not levelled and look bad in some places. The railing is not sufficiently anchored and possibly unsafe. Other than that, a good job. Nice people.