Classic Pools & Landscaping Inc.

Absolutely horrid service. I would not recommend this company to anyone. Greg was very convincing at first however signed a contract that he had no intention of completing. I should have done more research before giving away my money.

Hopefully this will warn others not to sign up with this company.

Classic pools installed our pool almost 10 years ago and while I was initially quite pleased ( I didn’t know better as I’d never had a pool before) I came to realize quite quickly that they had taken some short cuts—especially with the landscaping. I continued to use them to close the pool as I felt that since they had put it in, they would know what they were doing. Up until last year, I believed that to be true. When they closed the pool last year, they did an incredibly shoddy job; they actually closed the pool when it was filled with leaves. With a white liner, there would have been a ridiculous amount of stains, had we not checked. Luckily, my husband did check and asked them to come and take care of the mess they had left. Unbelievably, they refused to do so. I am reminded of their TERRIBLE customer service as Starling Pool co. Is now in my backyard doing a very thorough and professional job and their staff is very polite and helpful—the very opposite of the experience we had with Classic Pools.

Greg and Dave did a wonderful job transforming our backyard. We bought our house 6 years ago and the backyard has been a pain point since we moved in - hadn’t been touched in 20 or so years. They made our vision a reality. The backyard has now become an extension of our home where we spend the majority of our time. The work started in late October and was immediately impacted by an early snowfall. I was impressed to see their dedication in working through all types of weather. Given the winter hiatus in the project, it finished just in time for us to enjoy this summer and during a pandemic, it’s pretty nice to have this backyard to enjoy. Would definitely recommend their services - like any large project, just be prepared for some minor inconveniences along the way. Clearly the renovation cost more than $1.00 but prefer not to disclose that here.

Not impressed or very satisfied with this company at all. Pool built five years ago and opened four years ago. Initially we were sold on this company by a very charming saleslady and we had high hopes on getting the pool
built by a professional company. Everythingg seemed like a hassle to get done. Company acted as if they were doing us a favour by building us a pool and taking our money. When foundation wall was exposed, when digging ditch for re routing Hydro line, we enquired if they could waterproof exposed brick. We were told that they could and would, but to our disappointment, the job they did was shoddy, not properly sealed but a piece of rubber laid against the wall and propped up by sand! If they could not waterproof wall they should have said so and we would have hired someone else to do the waterproofing , as the ditch was open for a few weeks. Interlocking stones never properly installed. Granted Hydro line had to be re- routed, and some sinking would occur.
They came back the following year to complete interlocking but to this day we are still having problems with sinking, uneven interlocking stones.
Very disappointed and would not recommend this company.

I chose Greg, Dave and crew because of their previous work and the decades in the business. This size of investment demands a due diligence in choosing a great vendor!

Before starting the work, Greg presented an amazing drawing of what he had in mind for our backyard. Needless to say, we couldn't have imagined it better. The work started late due to a delayed and very wet spring but once started, it was 3 weeks from nothing to fully finished! Our kids love the pool and we've had some great pool parties. Im looking forward to years more of the same.

Their work ethic, professionalism and attention to detail was first class.

Choose Classic Pools and Landscaping if you want peace of mind and an expectation of first class service.

We had Classic Pools recently landscape our front yard. They did our backyard and pool 3 years ago and we were very happy with that job, so we had them come do our front. Classic pools is a one stop shop... design, build and plant which makes it very convenient and they focus on one job at a tIme. The crew is great and super easy to deal with. I would highly recommend!

We had a great experience with Classic Pools & Landscaping and would recommend them without hesitation. The project completed was a significant yard renovation (land clearing, new fence, pool installation, stonework and complete landscaping). The entire team was a pleasure to work with, friendly, courteous and highly professional. They were quick to respond to our questions and readily spent time explaining various components of the work if we raised any concerns or had additional questions. The project timeline was adhered to and the final product delivered within days of what was promised. They are quick to stand behind their promise of quality work and have returned to address minor deficiencies (warped cedar board that kept the new gate from closing correctly). The pool was completed last summer (2018) and as new pool owners, we continue to be impressed with the work and Greg’s responsiveness to our questions and issues. We are thrilled with the work completed and the look and ambiance of the backyard they created.

We selected Classic Pools for two main reasons: it was an all-in package (full pool reno, building a fence and retaining wall, laying pavers, landscaping), but most importantly, because from the first meeting, we really liked Greg and we felt that we could trust him. We also liked the fact that we were dealing with a small company, and we expected them to take pride in their work and perform it at very high standards. We were right!! High marks to Dave and his two guys for their workmanship. They were always respectful, courteous and professional in their management and execution of all the tasks. It was a lot of work, and the team managed to do it in the timeframe they said they would do it.

A big thank you to Greg, Dave and Connor for transforming our backyard into a summer oasis. Right from our first meeting with Greg to the daily work carried out by Dave and Connor to the last day the crew was on the job, these guys were top notch. Before hiring Classic Pools to install our pool and complete our landscaping I knew nothing about pools and/or pool companies in the Toronto Area. We decided to move ahead with Classic Pools because they knew exactly what we wanted and they were knowledgeable about pool installations and landscaping in general. Classic Pools completed our job on time and on budget (which is a rare occurrence for any contractor you hire these days) and worked with us to ensure that our family received what we envisioned. We have been using the pool the entire summer and we are loving every minute of it. The service Greg and Dave provide is excellent and doesn't end after they leave the job as Greg is always willing and ready to answer the typical pool questions that pool owners have after the job is complete. I based this hire off of reviews and reference checks and we are more than happy with how this process went. I would highly recommend the Classic Pools team for your backyard renovation!! A big thank you again to Greg, Dave and Connor for a job well done!

Greg, Dave, and their crew did a fantastic job with our backyard renovation. We only had a 25' deep lot to work with, but Greg helped design a beautiful 14 x 28' rectangular pool and seating area. Previously we had an issue with poor sloping and water ponding in certain areas of the backyard, and between the retaining wall, re-grading, and new interlocking, that is no longer a problem. Classic Pools and Landscaping performed the work on time and within our budget. Dave's team was very neat, courteous, and professional - they know their stuff. They turned our "blah" backyard into a beautiful Oasis. I would strongly recommend them for those considering adding a pool and landscaping.