We called PPC Services to get a second opinion on an unwanted house guest (a raccoon). A previous company had taken a look and told us that we had mice, a raccoon, and a bat living in our attic. Chris showed up within hours of my phone call and let us know that we certainly did not have bat, potentially mice, and definitely a raccoon. The previous company had quoted us nearly $5000 to remove and proof the raccoon, mice, and bat.
Chris was a breath of fresh air with his open honest opinions about what we ACTUALLY needed to do. He didn't try to upsell us at all and was extremely reasonable. We decided that we would take a staged approached. First get rid fo the raccoon. And then determine if we actually had a mouse problem (it appeared that the previous owners had put poison in the attic to address a mice and squirrel issue, so we weren't sure if we currently had mice. We also had no evidence of mice within the house).
Chris immediately removed a squirrel carcus from the attic for no charge (the other company wanted nearly $300 to do that). In fact, he was stupified that the other company would just leave it there upon discovery.
Chris set up a trap to catch the raccoon on Friday evening and returned that night to remove him from the attic - even though he was out with his friends (his poor friend waited in the car while he tended to the raccoon). He then drove the raccoon to Stoney Creek so that he would never return to our house again. Chris also caged the roof vents so that they couldn't get back in that way (he didn't insist on this but since we had a raccoon get in that way in our old house, we felt it was necessary).
We then listened for a couple nights to determine if we currently had mice in the attic. We heard nothing so no additional steps were required.
All in all, we spent not even 15% of what the other company quoted us. It was a huge stress relief for our family and was dealt with quickly and professionally.
I can honestly say that this company is looking out for your best interests and is not trying to gauge you with unneccessary add-ons. It felt like we had a good friend helping us in our time of need and that we were his number 1 priority. And to top it off, Chris was exceptional with our 19 month old daughter, who kept following him around and calling him "man".
We will be highly recommending this company to anyone we know.
Thank you so much for your help.
- Approximate cost of services:
- $700.00