I've dealt with many contractors in the past couple of years since buying my first home, and Mike at Thermal Techs is the nicest, most attentive, most professional contractor I've had the pleasure of dealing with.
He really knew how to deal with my complicated, high-tech Lochinvar Knight boiler system, which few others have been familiar with.
He does not charge for simple adjustments or small repairs, like wires not being attached correctly.
He made sure to show me exactly what he was going to do before he did it, and that I understood any costs that may arise from the decisions that we made.
The part we ordered took longer than we both had expected, so he installed my new thermostat for me, free-of-charge. He was very reasonable in his pricing - others have charged me 2-hour minimums to work on this unit, but Mike only charged me for what had to be done!
It was SO refreshing to have a contractor who answers his phone, and returns e-mails within a day.
I look forward to having a long relationship with Mike and Thermal Techs, as I intend to have him come once a year for maintenance from now on!