Don't waste your time on their false advertising.
I'm very happy to pay for good service. I was willing to pay $4 more per sheet (compared to home depot for 4 x12 1/2 inch drywall, $4 is about 25% more).
I was also willing to pay $1-2/sheet carry in fee to my walk out basement.
Lo an behold, after registering with their website and reading the fine print, I was quoted $4/sheet carry in charge. When I called to enquire, the response was,
1) the website is out of date.
2) they never charge $1/sheet.
3) operator would check and call me back (never did)
What a complete waste of my time, they would not even honour was is explicitly on their own website.
This is copied from their website on Jun 1, 2018:
How Does Our Drywall Carry In Fee Work?
No Carry In Fee associated for driveway, multi-level, main floor, garage, 2nd level boom service, basement window or ability to boom to walkout access.
$1.00 - $2.00 per sheet added for carry in service where one must carry to a walkout basement access, a stairwell going up or down, or a front entrance that has more than 6 steps step. In certain circumstance this fee may be waived if more then one level is being delivered to.
Steer clear of 1-800-drywall
- Approximate cost of services:
- $1,400.00
- Company Response
You are correct that we did not clearly spell out the details of the carry in fee and for that we do apologize. We have made changes to our website to make it clear of the fees. If you have not bought your materials as of yet please get in touch with us and we will honor the website price for the Carry In Fee as it is not our intent ever to mislead anyone and this is not something 1-800 Drywall takes lightly. Again, we do apologize for the misunderstanding and hope you will give us a chance to rectify the situation.