We had our windows cleaned by this company and while they were here we heard a Big Bang noise and watched the one employee go and see what happened and then came back to clean windows. Shortly after we went outside to find all of our pool plumbing snapped off on both ends and laying on the ground. Mark came out to look at it and said his staff denied it but he is a fair guy and to send him the invoice to get it fixed. We sent the invoice ans after 2 phone calls and 3 emails, Mark is now denying to reimburse us for anything, saying his insurance won’t pay so he isn’t either and that his guys didn’t break anything. Meanwhile, there are two windows on our two storey home directly above our pool pump and heater. Our pool is one year old and it would be difficult to have pvc pipe snap at both ends but Mark still denies that a ladder leaning could cause this. 800$ to have our windows cleaned was not in our budget this year that’s for sure!! I would never recommend this company to anyone due to their dishonesty and poor customer service.
- Approximate cost of services:
- $800.00