Contacted Acco about a Subzero side by side unit with a freezer that would not cool properly. Jessie came promptly. Found a Freon leak. Changed valve, charged Freon, and off he went. Problem: no change in temperature - in fact, for a while it rose sharply in the freezer. After 24h called another company. They came and found the Freon was overcharged. Spent a fair bit of time titrating the pressures, and temperature began falling rapidly. Also repaired a problem with the alignment of the drain pan that had led to leaks. Charged about the same as Acco - spent far more time, and the freezer has been perfect for 2 weeks. Conclusion: I'll give Acco some credit for speed and diagnosing the problem, but won't ever call them again after this unhappy experience.
- Approximate cost of services:
- $260.00