Lancaster Custom Cabinets & Closets Inc.

We needed a custom family room wall unit with bookshelves and media storage. We also had a space below our staircase in the basement that we wanted to utilize with good storage options through cabinets and drawers. I had already received a few recommendations from my designer, builder, colleagues from work - and I never got fully comfortable with them either because of their quoting process, their recommended design, or their explanation with the work. With this budget size, I needed to be comfortable and confident with whoever I was working with because it was a 3-4 month process from beginning to end (we were also taking our time as we had a newborn). We came across Dino at Lancaster (through Homestars actually!) and I couldn't have been happier with our experience! The whole process from beginning to end was exceptionally professional. Dino was fantastic - always responsive, made house calls as needed, was very accommodating with design changes (which are inevitable), I appreciated his attention to detail, and also impressed with their factory operations. In fact, our basement storage area was quite difficult and the first cabinet that came in wasn't fitting properly - they promptly accommodated our schedule and sent their head of production to understand why it didn't fit. They did a meticulous job rebuilding it. Not ONCE did they hum or haw about the cost, try to shoehorn the old one or attempt to reuse the cabinet. 100% professional, throughout. I've been recommending Dino to whoever needs work done. In this "home reno/repair" industry it's not often you find gems - these guys are excellent. Pricing was similar - but considering I had ZERO headaches throughout my order, I'd say I got the best value out there.