I called this company to fix the ploblem for my Sumsung fridge, some water is pooling on the floor of fridge chamber. The tech came and cleared the drainage and he promised there will be no problem for ever. the work took about half hour, and I was charged for C$350. He said this is not for hour rate, it is a flat project rate. Unfortunately, second day, the same problem was still there, and continue now. I called the company, and the lady who answered the phone insisted the work is not warrenteed and I need to pay again for the redo service. I wanted to talk to the manager, got rejected, it looks like this lady is the person in charge. I really can not understand why this company is doing this to his customers and very disapointed by the service like this. I am writing this, hoping other peoples will not be ripped off by this company again.
- Approximate cost of services:
- $350.00