Absolutely horrendous experience. Called last minute (Sat morning to come for same day). Was quoted 500 dollars for a move from a 2 bedroom condo to a house. The only big items we had were 2 couches, 1 crib, and a dresser, queen mattress and box. We had thrown out all other furniture before hand. Two guys took 3.5 hours (and that's with help from my brother in law) to load my stuff. They were given elevator key and it took both men to take 1 item down the elevator at a time instead of loading the elevator fully, which I guess is too much common sense for these guys. Constantly on the phone with other people. Took their time loading the truck every time they went down. Finally had to start loading stuff ourselves otherwise they would never have gotten out of there. Didn't even bother getting them to unpack my storage bin as it would have taken them another hour. Borrowed a truck from family and we did that part ourselves. When they got to our new house, it took them under an hour to unload...interesting. However, they charge for 3.5 hours each load/unload because that's what it took to load it, so they expect that long to unload. Have to pay before your stuff is unloaded and suddenly my 500 dollar quote went to 800. Totally ridiculous! I would pay the amount if that's genuinely how long it took, however, they must have been the slowest movers I've ever seen. No wonder they were available last minute on a Saturday, the biggest moving day of the week. That should have been a warning to us. Do not hire them. Also chipped off a big piece of wood from our floor but because I was not there when they were offloading did not have the chance to tell them. They purposely did not leave a receipt. Everytime I tried calling them to discuss the move their number was conveniently "Not in service". I called from my work phone and surprise surprise, answered right away. Hmmm, something's fishy.
- Approximate cost of services:
- $800.00