The Mold Guy, Mold Detection & Removal

I’ve never given out 10 stars, but in this case, Ross and Lucas did an absolutely fantastic job and deserve 10+! Here’s the story: I discovered that the contractor that we used to renovate our house 5 years ago never vented the bathroom fans outside and so all the humid bathroom air was just being pushed into the attic. The result was mold in the attic. After reading all the good reviews on Homestars, I called Ross. I also called a couple of other mold removal companies to come over to take a look and give me a quote. Ross came over in the next day or two and (patiently) explained the problem and how he proposed to deal with it. I was obviously very concerned with the word “mold” and figured this was going to be a huge project to get rid of the mold, but Ross really put my mind at ease and suggested a reasonable and reasonably priced solution – an acid spray and then scrub. Other companies (once they took a few days to return my call and then took a few more days to set up an appointment and then a few more days to send me a quote) wanted to use a much more extreme and expensive solution (remove all our current insulation and blast the mold with dry ice). On the day they came over, Ross and Lucas were great. They showed up on time, explained everything, got rid of the mold and took great efforts to minimize any mess (especially since access to the attic is through the closet in my bedroom) and cleaned up everything. If this was all that they did, I would have given them 10 stars. But Ross went even further and this is where I’d give him the “+”– Ross was able to arrange for a very reasonably-priced contractor to come (on the same day of the mold cleaning) to install proper exhaust vents (in fact, I liked the contractor so much, I’ve had him come to do a few more little jobs at my house!). Ross also suggested a terrific company to use to top up the insulation in my attic. All in all, I am extremely pleased and delighted to have used Ross. While I hope to never see him again (for mold removal!), I have no hesitation unreservedly recommending Ross if you have a mold problem. Stu Miller, Toronto