air quality check and mould removal
Ross, Kay. Lucas and the team were fabulous (I'd put all their names down, but I can't remember them). I had a difficult and stressful situation and The Mold Guy was so patient and helpful. The guys working on my place were so positive and friendly, they were on site waiting before the start time, put in 11 hours the first day and 10 hours the second day to get the job done. When I had to split the 2 days apart because of the situation I was in, they accommodated me. Their quote included the cost should the job expand beyond the initial estimate, so I knew up front what to expect; to no surprise, the mould had crept much, much further than anyone expected, but the final price was comparable to what a tear down would be. They explained what they were doing, did checks in places that I asked them to, didn't mind me popping in to see how things were going and when they were done, they vacuumed and washed surface areas! The level that they cleaned up to was amazing. Would I use them again? Absolutely.
- Approximate cost of services:
- $5,000.00
- What could this company do to improve their services?
- If a bin will be brought in for the mould removal, let the homeowner know ahead of time that they can do some 'spring cleaning' and drop the stuff into the bin. I was really appreciative of being able to clean out some old clutter I had kicking around.
- Any advice to offer fellow homeowners facing a similar project?
- Assume that mould won't be contained and budget at least 50% more to cover that expansion. If a bin is going to be delivered for the mould removal, start gathering the clutter you haven't thrown out yet and take advantage of that bin while it's there.
- Company Response
Hi Darlene. Sometimes we run into difficult situations, we try our best to accommodate and make our part as stress less as possible. it helps when we have someone like you to work with. So glad to be of help to you!! Cheers Kay