My son and his wife were very concerned when they discovered what looked like mold in their basement aptartment shower. As a concerned parent I helped them search out a company that specializes in mold. That's when we found "The Mold Guy" When I called I spoke with Kay. She was friendly, caring, informative and listened. She was quick to set up for someone to do an inspection....within 24hrs! This was very impressive as we were all very concerned that what we found in the shower was mold. A very informative, kind and understandable gentleman named Ross came out to conduct the inspection. He was very professional and patient with us. He thankfully did "not" find any mold, it was mildew. What a load off our minds! Ross did not belittle our concerns after finding out it was not mold. He repected our concerns and explained in detail the difference between mold and mildew. He also recommended in detail how to clean up the mildew and also the grout. He was reasonable with the cost and didn't conduct any unnecessary testing. Which we really do appreciate!
I will definitely recommend "The Mold Guy" to anyone I come in contact with that has any concerns about what they feel may be mold!!
Thank you Kay & Ross for putting our minds at ease!!
Cynthia O.
- Approximate cost of services:
- $150.00
- Company Response
Hi Cynthia, Thank you . It was our pleasure to help and we are very grateful to have given you and your family peace of mind. Thank you for choosing The Mold Guy for your mould detection services!
Kay